I played the last 2 weeks of closed BETA. I played open BETA. I preordered from Game Stop but since I was in closed and open BETA I would just be able to play in headstart without any new codes. I still think this is correct.

However, before I left for work, 10 hours ago, I couldn't log in, account servers down. Now that I am back they are down again. My friend told me she could log in an play earlier. I just want to make sure, it is 10:30 EST...is everyone else unable to play as well?

You need a apporved pre-order Headstart code to play headstart.