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Reload this Page Launcher Problem!! Help!!! :(
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# 121 erm..
09-29-2011, 10:49 AM
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i HAVE noticed i now have a DELETEME exe, should i do what it says and kill it? or leave it alone? :o
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# 122
09-29-2011, 11:55 AM
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I had the same problem and already contacted the CP.

They told me to go to the folder where CO is installed, and try to run the game by using the "run as..." command and choosing an administrator account (I just used my account). For some reason, it worked, so you might want to try that, but I can't guarantee anything, since I know as much about PCs as about Quantum Physics.
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# 123
09-29-2011, 12:17 PM
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Not sure about this deletme thing, but i would not touch it, unless it start making any problems... never touch a running system... :p

Since i'm using an account with administration rights that would not had helped, but thanks for your input, may be someone else can benefit from it. :)
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# 124
09-29-2011, 12:34 PM
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Quote:
Originally Posted by Regenwurm
Since i'm using an account with administration rights that would not had helped, but thanks for your input, may be someone else can benefit from it. :)
I was using an admin account too. I just used my own account name and password.
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# 125
09-29-2011, 03:39 PM
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so we all have to reinstall the game?
That is uncool cryptic fix ur sh%i
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# 126 Patcher Server is probably down.
09-29-2011, 05:35 PM
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I can't get past the Cryptic Autolauncher Updater when I try to load either CO (Champions Online) or STO (Star Trek Online). Once the Cryptic Autolauncher Updater has tried 1 or 2 times to connect, a message box shows up saying: Unable to establish connecto to Patcher Server. Please Check your Internet connection. If problems persist please contact technical support. Please fix this issue Cryptic this is getting unacceptably ridiculous. I can wait and play other games and do other things, but I really would like it if the patcher server or launchers for CO and STO would be fixed or working when go back to try and play these games. This is unacceptable.
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# 127
09-29-2011, 07:25 PM
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we ........ are on the same boat.
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# 128
09-29-2011, 11:12 PM
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Sorry to hear that folks still can't get into the game.

Without having to re-download the 2.6G old installer from Cryptic or reinstall the game, here is what worked for me (assuming you don't have Windows AutoUpdate active):

1) turned on Windows AutoUpdate (yeah, I know);
2) made sure to check only Security Fixes for XP & IE (rather than a new version);
3) AutoUpdate downloaded and installed fixes (again set to manual/expert so I can see what's being installed);
4) turned off AutoUpdate & rebooted;
5) tried loading CO using the Cryptic Launcher (by this time, CO server was back up from last patch);
6) the Launcher displayed the same small gray box for a while;
7) apparently, it downloaded a new launcher (I checked my firewall's app monitor & saw the d/l);
8) new launcher loaded (ver 2011.9.27.1308) & I got my login screen;
9) after logging in, it downloaded the patch ...then I'm in the game.

Anyway, thought I'd share this in case it helps someone get back in the game.
PS: As it is, I don't have access to a file share site so I can't upload it for folks.
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# 129
09-30-2011, 12:05 AM
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IE up to date and no other updates available, so, why was the launcher not doing his work?
Or why did a downloaded launcher worked with the patch before, but not with the new patch?


About the reinstall, like mentioned before, try to save the "Live" folder and copy it back into the new installation place, that may save you some download time... if it works.
An other idea, if you install from a CO CD, may be save this launcher (before you start to update), and keep it, in case the next patch brings back the same problems... i forgot to do that.

Well, i hope we do not have to do the same dance with the next patch.

Or may be we will get some feedback... ok... just kidding. :D
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# 130
09-30-2011, 12:14 AM
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Quote:
Originally Posted by Regenwurm
An other idea, if you install from a CO CD, may be save this launcher (before you start to update), and keep it, in case the next patch brings back the same problems... i forgot to do that.
It's no longer applicable. The downloadable launcher in this thread is the very same launcher that I have used the first time this problem happened to me, and it no longer worked this time around. You will really have to do those steps should this happens again.

Just one offtopic thing I would like to say: I believe they have already implemented a thing that should allow us silvers to post in the forums. Why is that I can only post in this section? :(
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