Hey I need dev help here.

my client crash ID number is 11342518



But I keep getting random crashes, almost always when I'm entering or leaving a building. I've turned my graphics down, and my computer should be able to handle this game, though I do use ATI cards.

Some help would be good.

One big thing I would like to note is that your video drivers are out of date 8/09. I would update this to the latest package from ATI, and make sure that you uninstall the old driver prior to installing the new one.

I used to play this game on max settings with the same drivers I have now, and never got crashes.

I think the driver issue isn't the problem, but I will do as you suggest, though I'm not very good at updating drivers...

As we update the game we include changes that are part of the new driver architecture so we can get better performance or better quality graphics. If we change a file and its part of the updated drivers then the game will run into issues.

Ok, I'm in the process of updating my drivers, though as a noob to such things I'm finding it a bit confusing.

You have my dxdag, don't suppose you can post a link to the place I can get the best drivers could you? Whenever I try to search for them I get website with something called driverrobot, which seems to be a scam.

www.amd.com (AMD Purchased ATI a while back) is the only place you should be getting drivers.

thankyou very much, I get a bit stressed at all the options and don't want to goof up my computer.

installing now.

Grrr.

I took off my old drivers using my catalyst program, and then installed the newest drivers for my card and operating system. When it asked me to reboot I did, and now my computer won't work.

It gets to the windows desktop and just freezes up, with the mouse cursor becoming an never ending loading symbol whenever I move it over any program. I've restarted my computer (had to turn it off at the wall) 3 times now and same thing.

I'm seriously annoyed. What is going on!

Is there a way I can take the new driver off before desktop?

Installing a new driver shouldn't cause your system to lock up unless there is something else wrong. You should be able to go into safe mode (F8 before Windows begins to load) and remove the driver and try again. Did the driver have any issues installing or uninstalling?

f8 eh? I'll try that.

Well, strangely the first time I tried to install the driver, it did ask me for a missing file, that I had no idea where to get, so I just cancelled the whole process and then restarted it. The second time it installed without any issues, or so I thought.

I knew I shouldn't have messed with all this stuff....I'm really worried my computer is broken now.