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View Full Version : Downtime 2 hours to fix the maps ???


Archived Post
10-07-2009, 02:30 PM
call me wierd - but a supposed "bug" - that as far as i can see never existed until today is going to take 2 hours to fix (taken from the main web page) kinda strikes me as wierd.

Yeah sure - i know bugs happen - but until the last patch there was never a problem with map instances

Post patch - 7000 people on one map
Post patch - CO becomes lag city
Post patch - 2 hours to fix armmmm ohhhh - a brand new bug

Ask me - you Dev's decided to "slide in" a lil try at expanding the instances - and you got it wrong

bring on the flames and the fanboys - but (including the headstart n stuff) - almost what - 4-5 weeks and this instance things appears outta the blue ?

call it conspiracy theory but......

flexes power - *My Arse*

:)

Archived Post
10-07-2009, 02:30 PM
Where did you see an announcement of 2 hours? Just curious, because NOW I've been keeping an eye on the main site since that is where the other announcements were made and nothing yet

Archived Post
10-07-2009, 02:34 PM
Where did you see an announcement of 2 hours? Just curious, because NOW I've been keeping an eye on the main site since that is where the other announcements were made and nothing yet
Launcher says two hours.

However, two hours is Cryptic's answer for every downtime. You can still play on the test server if you want to.

Archived Post
10-07-2009, 02:34 PM
Where did you see an announcement of 2 hours? Just curious, because NOW I've been keeping an eye on the main site since that is where the other announcements were made and nothing yet
It's right on the main webpage.

Archived Post
10-07-2009, 02:34 PM
The fix is done, but their Quality Assurance department needs time to test & approve it. Unfortuntely, that takes some time to ensure the game works. No complaints here.

Archived Post
10-07-2009, 02:37 PM
DON'T WORRY.... the 10th Hokage is here, with my Spiral shiringan I will bring the servers up...this is cake....
>_>

<_<

what do you mean I'm not real?

T_T

Archived Post
10-07-2009, 02:41 PM
ok - very strange - i saw for sure (and other peole have posted in this thread they saw the same) - it was 2 hours.

Now their Web page post reads :_

"UPDATE 1:41PM PDT: The fix is currently being tested by QA to verify that it does indeed solve the issue. After it passes, we'll patch it immediately to the live servers. ETA is most likely about an hour from now. Again, we appreciate everyone's patience today while we sort this out.

UPDATE 10:52AM PDT: We have a confirmed fix being finalized right now. After the fix, we'll send it to QA to ensure it works properly, then we'll send an immediate patch to Live. Current ETA is about 3 hours from now. Thanks again for being patient with us. (I hear taking down Grond with 300 people is pretty fun right now.)
"

and this post has been moved my the moderators - that says it all for me

Archived Post
10-07-2009, 02:41 PM
call me wierd - but a supposed "bug" - that as far as i can see never existed until today is going to take 2 hours to fix (taken from the main web page) kinda strikes me as wierd.

Yeah sure - i know bugs happen - but until the last patch there was never a problem with map instances

Post patch - 7000 people on one map
Post patch - CO becomes lag city
Post patch - 2 hours to fix armmmm ohhhh - a brand new bug

Ask me - you Dev's decided to "slide in" a lil try at expanding the instances - and you got it wrong

bring on the flames and the fanboys - but (including the headstart n stuff) - almost what - 4-5 weeks and this instance things appears outta the blue ?

call it conspiracy theory but......

flexes power - *My Arse*

:)

Jack Emmert was in the office today and being infamous for lab rat sort of "experiements", here we are.

As for down time. Give the guy doing all the work a break! He was only hired through the temp agency last week and the QA guy's only been there a day longer. And the CS guy got alot of homework yesterday from his HS spanish teacher so he's got to get that done before he gets back to people (as long as it doesn't go past his bed time). :p

Archived Post
10-07-2009, 02:44 PM
call me wierd - but a supposed "bug" - that as far as i can see never existed until today is going to take 2 hours to fix (taken from the main web page) kinda strikes me as wierd.

Yeah sure - i know bugs happen - but until the last patch there was never a problem with map instances

Post patch - 7000 people on one map
Post patch - CO becomes lag city
Post patch - 2 hours to fix armmmm ohhhh - a brand new bug

Ask me - you Dev's decided to "slide in" a lil try at expanding the instances - and you got it wrong

bring on the flames and the fanboys - but (including the headstart n stuff) - almost what - 4-5 weeks and this instance things appears outta the blue ?

call it conspiracy theory but......

flexes power - *My Arse*

:)

Oh yes, it's not a bug at all, because the negative shard populations weren't a dead give-away. *eyeroll*

Archived Post
10-07-2009, 02:47 PM
ok - very strange - i saw for sure (and other peole have posted in this thread they saw the same) - it was 2 hours.
Look on the webpage. Big orange banner across the top with a "read me" link. Approximately 2 hours is what it states.

Archived Post
10-07-2009, 02:47 PM
call me wierd - but a supposed "bug" - that as far as i can see never existed until today is going to take 2 hours to fix (taken from the main web page) kinda strikes me as wierd.

Yeah sure - i know bugs happen - but until the last patch there was never a problem with map instances

Post patch - 7000 people on one map
Post patch - CO becomes lag city
Post patch - 2 hours to fix armmmm ohhhh - a brand new bug

Ask me - you Dev's decided to "slide in" a lil try at expanding the instances - and you got it wrong

bring on the flames and the fanboys - but (including the headstart n stuff) - almost what - 4-5 weeks and this instance things appears outta the blue ?

call it conspiracy theory but......

flexes power - *My Arse*

:)
while im sure you wont answer, i would like to ask...
whats wrong with 2 hours? are you a major programmer/developer and or has switch and server experience? i would say if so, you wouldn't be QQ about 2 hours.

also you people who constantly throw around the term FANBOY, are actually the fanboy themselves who are kicking and screaming when things don't go how THEY want, when THEY want it.

Archived Post
10-07-2009, 02:56 PM
2 hours to roll out a fix with QA testing is ridiculously fast. I usually quote 4-8 hours for doing ANY changes to our production systems. And they're probably not even half as complex as a MMO.

Archived Post
10-07-2009, 02:59 PM
while im sure you wont answer, i would like to ask...
whats wrong with 2 hours? are you a major programmer/developer and or has switch and server experience? i would say if so, you wouldn't be QQ about 2 hours.

also you people who constantly throw around the term FANBOY, are actually the fanboy themselves who are kicking and screaming when things don't go how THEY want, when THEY want it.

I'll answer certainly,

No, I'm not a developer now - i used to be - but now i work for a software company that has written it's own product that has been commercially available to the "Call Centre" industy (love em or hate em) for the last 10 years

And yes i do know how long it takes to ....

1) Identify a problem
2) Fix it
3) QA it
4) Apply it - to the client base (in this case us)

My point is - knowing what i know - Cryptic look as though they are trying to palm off a supposed "bug" that is going to take (point 4) 2 hours to apply.

That skips all the re-development and QA process - they talking about applying it.

If it takes 2 hours so apply a fix that smacks to me of MAJOR refit - and considering this map problem hasn't existed until yesterday - it could only have taken MAJOR re-coding in the first place...

Ergo ...... there "was" no problem with the maps until they changed the code (in the last patch)

:P

and in plain English - Yes - i think they decided to play with the server balance - and screwed up!

Archived Post
10-07-2009, 03:00 PM
Ignore .. you already responded above

Archived Post
10-07-2009, 03:01 PM
IErgo ...... there "was" no problem with the maps until they changed the code (in the last patch)
I don't think anyone's disputing that this problem was introduced with today's patch.

Archived Post
10-07-2009, 03:07 PM
I like all these posts that say "and please no fanboys". It seems like they think any opinion offered that is counter to the OP's opinion were some sort of frothy-mouthed fanatacism. lol. Bait much?

Archived Post
10-07-2009, 03:24 PM
Ergo ...... there "was" no problem with the maps until they changed the code (in the last patch)

:P

and in plain English - Yes - i think they decided to play with the server balance - and screwed up!

You do realize of course that they've changed the shard population before? In fact they've changed it a bunch of times in beta. Not only that but a negative shard population is obviously some sort of bug, I'm not even going to speculate as there's too many things it could be, especially with my lack of familiarity with the software.

Obviously this is something that got messed up in the latest patch, they tracked down what the change was, and fixed it. It's not outside of believability to do all this in the time they have done it all. Especially if you've been following what's been going on with this patch. (Just check the dev digest and pay attention to Daeke's posts today, pretty much gives a run-down of how this went down.)

As for two hours to apply the new fix and restart the servers, (cause it's probably required, or at least suggested with any patch) totally a padded estimate, not something out of the ordinary, and Cryptic's common time frame for a simple patch to the server.


There is no conspiracy, there is no second coder on the break-room table.