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Archived Post
10-07-2009, 09:55 AM
Anyone else not able to patch? My screen just sits on connecting for friggin eternity but never patches.

Archived Post
10-07-2009, 09:56 AM
Anyone else not able to patch? My screen just sits on connecting for friggin eternity but never patches.

UPDATE 10:52AM PDT: We have a confirmed fix being finalized right now. After the fix, we'll send it to QA to ensure it works properly, then we'll send an immediate patch to Live. Current ETA is about 3 hours from now. Thanks again for being patient with us. (I hear taking down Grond with 300 people is pretty fun right now.)

Archived Post
10-07-2009, 09:57 AM
Yeah I'm having the same Issue...

Archived Post
10-07-2009, 09:57 AM
I have the same problem.

Archived Post
10-07-2009, 09:58 AM
Yep, same here. First the launcher patches to 12% and stop and now it stuck at "Trying to update the launcher....."

Archived Post
10-07-2009, 10:00 AM
Again......... are servers down, or are we just waiting to get in due to the instance bug?

Archived Post
10-07-2009, 10:01 AM
i patched , played a little and logged to go see my pal the Burger King. Now im stuck at the patch srcene:(
now it woulnt even pull the launch screen.

Archived Post
10-07-2009, 10:03 AM
patch day = day of no play.... euh just for information It's no paid day too?

Archived Post
10-07-2009, 10:03 AM
Same here :(

Archived Post
10-07-2009, 10:06 AM
Map problems; they're working on it. Check the news section, front of the page.

Archived Post
10-07-2009, 10:08 AM
Map problems; they're working on it. Check the news section, front of the page.

Doesn't say anything about not being able to get in lol. Just that there may be lag.........

Archived Post
10-07-2009, 10:11 AM
I think they took the servers down now. It wont even load the launcher

Archived Post
10-07-2009, 10:12 AM
I think they took the servers down now. It wont even load the launcher

Daeke just posted they put up 6 more instances or something like that, so I don't think there down. Just seems to be some aren't able to conect and log in lol. They don't seem to want to answer either as they are simply moving threads asking about it instead.

Archived Post
10-07-2009, 10:15 AM
A response about the launcher not responding would be nice (offical that is).

Archived Post
10-07-2009, 10:18 AM
A response about the launcher not responding would be nice (offical that is).

Yeah it would as some are playing currently so servers are deffinetly not down.

Archived Post
10-07-2009, 10:20 AM
Yeah mine is stuck at the patch "connecting" thing. wont go beyond that.

Archived Post
10-07-2009, 10:20 AM
Launcher issue here too. Just tells you to wait while it trys to load the launcher then times out.

Archived Post
10-07-2009, 10:21 AM
It may be that (due to the instancing issue), they're plocking further logins until it's resolved; and with the bedlam going on iin trying to code, test, and QA the fix, the Forum mods may not uet know this was done. Again, it's all speculation, but I wpuld imagine everyone over at Cryptic is doing a lot atm.

Archived Post
10-07-2009, 10:23 AM
It may be that (due to the instancing issue), they're plocking further logins until it's resolved; and with the bedlam going on iin trying to code, test, and QA the fix, the Forum mods may not uet know this was done. Again, it's all speculation, but I wpuld imagine everyone over at Cryptic is doing a lot atm.

lol That would suck as the ETA on the fix is in 3 hours lol..............

Archived Post
10-07-2009, 10:24 AM
lol That would suck as the ETA on the fix is in 3 hours lol..............

You have got to be kidding???

Ok just seen that forum post. Guess you are not.

Archived Post
10-07-2009, 10:26 AM
You have got to be kidding???

Ok just seen that forum post. Guess you are not.

Trust me...... I wish I was XD lol.

Archived Post
10-07-2009, 10:29 AM
Same here my client wont launch just times out now:(

Archived Post
10-07-2009, 10:30 AM
Having the same issue here.

Archived Post
10-07-2009, 10:32 AM
The servers are not down.

Archived Post
10-07-2009, 10:34 AM
Just want to know if you can at least let us know that you guys know there are many that can not log in at the moment and are working on it? Give us something here man.

Archived Post
10-07-2009, 10:35 AM
Was having the same problems earlier on( non updating launchers etc) but just tried again now and everything seems to be working again went through 1st time and just downloading the patch now

Archived Post
10-07-2009, 10:37 AM
Well I can tell you I cant log in, called my freind, he cant either......If you look at the site..if your launcher opens....says they are working on a fix:eek:

Archived Post
10-07-2009, 10:39 AM
A response about the launcher not responding would be nice (offical that is).


That would be wonderful if we can get the estimated time and what is going on right now the launcher.

Archived Post
10-07-2009, 10:41 AM
Well I can tell you I cant log in, called my freind, he cant either......If you look at the site..if your launcher opens....says they are working on a fix:eek:

There working on a fix for the lack of instances............ which is causing lag. What is happening here is people are unable to even get the launcher going.

So yeah... there going to fix the map generator which will solve the instance problem, however will that fix the launcher issue's that some are suddenly having? Considering Daeke and the rest haven't even acknowledged that it is happening yet and focusing more on creating additional instances for those in game playing already?

Archived Post
10-07-2009, 10:45 AM
Mine opens every few min or so, but does nothing.....no patch... no ..anything

Archived Post
10-07-2009, 10:48 AM
Doesn't anyone look at the home page anymore? Like where there is a GREAT BIG POST from Cryptic explaining what the issue is and that they're fixing it?

Archived Post
10-07-2009, 10:49 AM
UPDATE 10:52AM PDT: We have a confirmed fix being finalized right now. After the fix, we'll send it to QA to ensure it works properly, then we'll send an immediate patch to Live. Current ETA is about 3 hours from now. Thanks again for being patient with us. (I hear taking down Grond with 300 people is pretty fun right now.)

This has nothing to do with patching, that was a post about a map/population issue.

Archived Post
10-07-2009, 10:51 AM
I am also stuck at: trying to update the launcher please be patient.
After I wait 3/ 5 mins I get message that de update timed out and closes.

Archived Post
10-07-2009, 10:53 AM
Doesn't anyone look at the home page anymore? Like where there is a GREAT BIG POST from Cryptic explaining what the issue is and that they're fixing it?

Apparently you can't.......... theres no mention of launcher issues. There is mention of the fact that there are issues with the instances and that is causing lag and there opening aditional instances manually to compensate for that and a fix is due 3 hours from the posting. Read it again and still don't see anything mentioned about people not being able to log in though.......

Archived Post
10-07-2009, 10:54 AM
Well it seems like we are all having the same problem so I guess we get to sit back and wait........

Ah well I downloaded the game last night played for a little while before going to sleep. I got home from work today excited to really get into the game. Guess I should not have been so excited.

Archived Post
10-07-2009, 10:54 AM
My launcher doesn't even open.

Archived Post
10-07-2009, 10:54 AM
" trying to update the luncher please be patient and go play another mmo " :(

Archived Post
10-07-2009, 10:55 AM
Doesn't anyone look at the home page anymore? Like where there is a GREAT BIG POST from Cryptic explaining what the issue is and that they're fixing it?
Hey mister know it all, show me in here where it mentions the launcher?


UPDATE 10:52AM PDT: We have a confirmed fix being finalized right now. After the fix, we'll send it to QA to ensure it works properly, then we'll send an immediate patch to Live. Current ETA is about 3 hours from now. Thanks again for being patient with us. (I hear taking down Grond with 300 people is pretty fun right now.)

UPDATE 9:50AM PDT: We believe we've narrowed down the cause of the issue, and are currently testing a fix for it. For the curious, it seems that the population reporting was off (hence the negative numbers you see on the instance window), which meant that instances never "officially" reached their 100-player cap. There is still no ETA at this time, however we'll continue to update this post as we have more information.

Currently there is a problem with the static map generator in our game, preventing new maps from being created, and causing a lot of lag for people in zones with a large amount of players. We are working to resolve this issue as fast as we can, and are manually creating new instances for each zone in the game. If you are experiencing heavy lag, we recommend you choose a new instance with less players in it.

We'll update this news post as we have more information about the issue. Thank you for your patience as we work to resolve this!

Archived Post
10-07-2009, 10:55 AM
Same problem here..try to stay alive people of MC!!! ^^

Archived Post
10-07-2009, 10:55 AM
It's called the Dev tracker, go use it instead of complaining about things you should already know are being resolved. Oh wait Rotton, that takes effort doesn't it. I thought you'd quit? You actually leaving or looking for another thread to whine in?

Archived Post
10-07-2009, 10:56 AM
Same Here :( think I'll just go watch some TV and try later...

Archived Post
10-07-2009, 10:56 AM
ditto.... I cant launch, got to 98% then stopped

Archived Post
10-07-2009, 10:57 AM
friggin eternity.

Friggen what do you want? Do I owe you money or something?

Archived Post
10-07-2009, 10:58 AM
It's called the Dev tracker, go use it instead of complaining about things you should already know are being resolved. Oh wait Rotton, that takes effort doesn't it. I thought you'd quit? You actually leaving or looking for another thread to whine in?

Never once have I said I quit....guess your not as smart as you think

Archived Post
10-07-2009, 10:58 AM
Launcher Autoupdate Freeze. Its just sitting there.
Please be patient? I think I have been WAY more than patient with this game.
Between Borked powers, Missions that cant complete or are in places that we can not even get to (ie The Downed qularr ship in the harbor), Zombies that still attack after they are Dead, untargettable and have 0 hit points, This game is broken...I see/hear people leaving all the time.

Cryptic you test the limits of a person's good will.

Quoted from Despair Inc. "If We Don't Take Care of the Customer, Maybe They'll Stop Bugging Us."
or
http://ep.yimg.com/ca/I/demotivators_2073_1295865

that one is good too....and the impression/feeling that I get sometimes from this company.

Archived Post
10-07-2009, 10:58 AM
Doesn't anyone look at the home page anymore? Like where there is a GREAT BIG POST from Cryptic explaining what the issue is and that they're fixing it?

now now , dont be like that,
that post has been up all morning, even before this issue started. but you where right about the "they will fix it part"

Archived Post
10-07-2009, 10:58 AM
Keep trying. It took a few minutes for me to get the launcher to update (with several timeouts) but it did eventually.

Of course, with the current instance population bugs it's not like we can play anyway, but still.

Archived Post
10-07-2009, 10:59 AM
Keep trying. It took a few minutes for me to get the launcher to update (with several timeouts) but it did eventually.

Of course, with the current instance population bugs it's not like we can play anyway, but still.

Yeah just worked for me WOot.

Archived Post
10-07-2009, 11:00 AM
It's called the Dev tracker, go use it instead of complaining about things you should already know are being resolved. Oh wait Rotton, that takes effort doesn't it. I thought you'd quit? You actually leaving or looking for another thread to whine in?

Oh sweet......... you found a post regarding people not being able to log in. Can you link to it?

Been looking and all I can see are posts about the lag issue and how they are working on a fix and in the mean time they are manually opening new instances. Can't find one mention of them addressing the fact that players can not get the launcher going let alone log in.

Archived Post
10-07-2009, 11:00 AM
I have this problem to, I just don't have many days a week to play the game, and on my day off I don't want to be paying for a game I can't play!! It's like ordering Food and being told the grill is on the fritz so we'll take your money before dinner and you can wait......we also don't know it can be like 3hours till it gets fixed.

Archived Post
10-07-2009, 11:01 AM
Login/patch server seems to be up and down like something that goes up and down a lot..........

Gets stuck at various stages so I've not been able to log on for several hours. :(

UK prime time too - hey ho, back to Eve.............

Archived Post
10-07-2009, 11:01 AM
It's called the Dev tracker, go use it instead of complaining about things you should already know are being resolved. Oh wait Rotton, that takes effort doesn't it. I thought you'd quit? You actually leaving or looking for another thread to whine in?

These responses bug the crap out of me. The homepage is the place for this info IMHO. Not that we're lazy, but its like when your internet goes out for a day and all you need to do to get an ETA is KNOW which number to dial as the main numbers for support have no clue. Information is a good thing, don't bury it, make it front and center.

Archived Post
10-07-2009, 11:01 AM
now now , dont be like that,
that post has been up all morning, even before this issue started. but you where right about the "they will fix it part"

Rotton is having a different issue to the post on the main page, as was I. The launcher hangs when trying to update and times out, it's not about what happens once in game. It's quite likely unrelated to the current issues with instances, and it's what we used to see in OB immediately after they would bring the server back up, which IIRC they said they'd fixed.

Archived Post
10-07-2009, 11:02 AM
Find it yourself, it's at the bottom of the Dev tracker. You posted about quitting so how about you do that since you can't seem to do anything for yourself other than post in multiple threads after saying you're leaving. So put up or shut up.

Archived Post
10-07-2009, 11:02 AM
I'm happy with the service I'm getting, I think they do a very good job of fixing mistakes asap.
I meet people every day that are really enjoying themselves and have no plans to stop playing in the foreseeable future.

I also think their customer care and communication is pretty good, one of the better companies I've dealt with.

Archived Post
10-07-2009, 11:04 AM
Find it yourself, it's at the bottom of the Dev tracker. You posted about quitting so how about you do that since you can't seem to do anything for yourself other than post in multiple threads after saying you're leaving. So put up or shut up.

You can look up my profile, show me one I quit post, your really sad

This post has been edited to remove content which violates the Cryptic Studios Forum Usage Guidelines (http://forums.champions-online.com/announcement.php?f=2&a=6). Thank you, Dionaea

Archived Post
10-07-2009, 11:04 AM
Friggen what do you want? Do I owe you money or something?

Way too funny! At least there is a little humor in this mess. Thanks :D

Archived Post
10-07-2009, 11:07 AM
Find it yourself, it's at the bottom of the Dev tracker. You posted about quitting so how about you do that since you can't seem to do anything for yourself other than post in multiple threads after saying you're leaving. So put up or shut up.

Well I call BS..... cause I still didn't see anything remotely relating to my problem and for the fact that if you did see anything remotely relating to my problem then you would have posted it seeing how you wanted to chime in about how you easily found it.

But don't be jaded because you came out looking like a fool, it's just the internet and that anonimity should keep you from being overly embaressed.

And as far as me quitting, as I said in my thread a while back I was taking a break from playing but not canceling my 6 month sub.......... but hey it all makes a bit of sense now seeing as there seems to be a problem with your reading comprehention.

Good luck with that lol........

Archived Post
10-07-2009, 11:08 AM
I went into my files and opened the game client directly so i could skip the launcher and get right to the game.

...incapable of logging on, account thing not responding.

Archived Post
10-07-2009, 11:15 AM
Well it seems to be back up for me now...we shall see (fingers crossed)

Archived Post
10-07-2009, 11:16 AM
i too have had the launcher issue. i eventually got it working but it's been patching for about 10minutes now and it's only 1/4 of the way through - it's reeeaaalllllllly slow. and there's nothing one the home page or in the update notes as of about 1 minute ago (other than another thread in the forum on the issue)

Archived Post
10-07-2009, 11:17 AM
Is anyone still experiencing this issue? Our patch servers look perfectly fine on our end. Can you all check again and see?

Archived Post
10-07-2009, 11:18 AM
Heh - loving all the discussions. but for those ABLE to get in, you see something striking.

Here's a picture - can you spot it?

Archived Post
10-07-2009, 11:18 AM
Is anyone still experiencing this issue? Our patch servers look perfectly fine on our end. Can you all check again and see?

Just tried again, no dice...again. Keeps timing out. Never had any sort of connection problems before.

EDIT: Scratch that, it seems the issue makes itself disappear once it realizes it's being talked about. Good job Daeke, merely a forum post that you'll look into it and magically it's fixed...well played.

Archived Post
10-07-2009, 11:20 AM
Is anyone still experiencing this issue? Our patch servers look perfectly fine on our end. Can you all check again and see?

Ok it seems to be working for me right now, but this is the first time all day that it has worked, and now I have to leave for a lunch date :(

Archived Post
10-07-2009, 11:20 AM
Heh - loving all the discussions. but for those ABLE to get in, you see something striking.

Here's a picture - can you spot it?

o.O That's too funny.

Archived Post
10-07-2009, 11:20 AM
Just tried again, no dice...again. Keeps timing out. Never had any sort of connection problems before.

I'm having this looked into. Thanks for confirming it.

Archived Post
10-07-2009, 11:21 AM
I'm having this looked into. Thanks for confirming it.

I feel SOOOOOOOO much better now.

Archived Post
10-07-2009, 11:21 AM
I'm having this looked into. Thanks for confirming it.

Thanks Daeke!

Archived Post
10-07-2009, 11:23 AM
Again, please confirm if you're still having issues with the launcher. The only confirmed case I just saw a few posts ago said it's now working for him. So who else is still having issues?

Archived Post
10-07-2009, 11:25 AM
I was able to get in mere moments before you asked.

Archived Post
10-07-2009, 11:29 AM
Again, please confirm if you're still having issues with the launcher. The only confirmed case I just saw a few posts ago said it's now working for him. So who else is still having issues?

I got in, so fine on my end.

Archived Post
10-07-2009, 11:33 AM
Hit & miss for me - was patching reasonably well a few minutes ago, then the patcher froze. Since then I've had 2 failed loading screen attempts, and now finally the patcher has loaded again but has stalled at 5.4%

EDIT: Just closed the window (not Cancel button, the X) and tried again - same result : stalled at 5.4%

EDIT AGAIN: Latest attempt seems to have moved past 5.4% - I'll leave it to it. I need a mug of tea anyway. If it works it works, if not I'll just leave it and hope you guys have fixed it properly later.

Archived Post
10-07-2009, 12:06 PM
It seems to be working now. nice job. Whatever you did.

late
e

Archived Post
10-07-2009, 12:14 PM
My patching goes fine... but then crashes on Atari screen.... any suggestions?