Server Not Responding

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Okay - so I saw another thread based on this but wanted to create a new thread because their issues seemed slightly different.

Basically - I keep getting server not responding randomly after playing fine for hours. (Happens most notably right after I zone, though - maybe I get assigned to a bad/weird map server during the transition?)

What's weird about it is when it happens I alt tab and my internet is fine. So it must be the servers right? Well one time when I was having major "server not responding" issues - I asked in chat if anyone else was having problems and after the intermittent periods of it "working" and then going back to "server not responding" I got a response and they said no.

So if others in the zone are nott lagging that makes it seem less likely it is the server but as I said my internet is fine elsewhere when it happens... this is a very weird problem indeed.

Infact - one of the times it happened I had an 11ms ping with www.comcast.net... so ya...

Anyone else gettnig this/possibly have a fix?

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im getting the same thing right at this very moment, and when i do get in after some time , i cant move or do anything and i have to close the game manually as i cant log out.

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Ya - it takes it way too long to go back go back to login wth "Disconnected from server" because it keeps trying to re-establish a connection so it doesn't interrupt your play but it seems very broken atm because I have never seen it recover without going back to login when it happens.

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I'm currently experiencing the same problem. I can get to the character selection screen but when i click "Play" and it attempts to load the game, it will stop about half way and gives me the "Disconnected from Server" message. As Nabren said my internet connection is working fine and I was playing without any problems up until about two hours ago.

With this and the host of other new bugs I'm sure the Devs have their hands full. Lets hope all the creases (or at least the game breaking ones) are ironed out by launch.

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Yep!! same issue here!! it makes them game unplayble.. its to unpredictable.. sometimes during a load screen sometimes while im playing in the middle of a fight!!... i like this game alot... but these lag isues are murdering any fun i could be having... I do not expiereince lag in any online games i play or Fps multiplayers. only Champions so im ruling out my internet connection or anything on my side as being the issue. and with oyu guys suffering this as well im certain.

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Just out of curiosity... I have Windows Vista... what are you guys playing on?

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Vista also man..

Geez i hope they fix this soon.. i really wanna actually "PLAY" the game properly..

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I'm getting this message too and it seems like it loads a little bit but ends up stopping at 90% load. And is anyone else getting a slow load up on their client?

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Same situation here.
The game has been playing smoothly until today.
I get the "Server Not Responding" messages more around the time I zone. Especially when entering into buildings in Millenium city.
I usually end up logging off, or when on the loading screen - just closing the application and starting it back up again to give it another bash.
When starting the application the lag effect persists into the Launcher - having it trying to load every inch of graphic over several minutes. Eventually I'll get the play button and it loads quickly through to the character selection screen and am able to get to pick a character.
Usually if I was situated in a building (ingame), I'll get stuck on the loading screen and have to try all over again.
If I don't quit the game and let it eventually load - about 10-15 mins - I'll find my char in the building and rubber banding all over the place with the constant "Server Not Responding" diatribe. The game is unplayable and I have to kill the application.
It's getting frustrating!

Is it local? I don't think so as with any other game/application I have tried there is no indication it is a persistent problem. Web-surfing is perfect with all websites I visit. The lag is non existent beyond the game. I am finding this domain, the champions-online website and the forums very slow at the moment as well. This was not the case yesterday.

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Same issues here. I played fine all friday and most of today. Now i'm just constantly ruined by the "Server Not Responding/" It happens more easily when I'm zoning but can happen for no reason at all out in town. Router reset didnt help. Reinstalling didnt help. The other crap thing is my friend sitting next to me is playing just fine and hasnt had any of these problems.

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I created a new hero. Everything was fine until I got to the Project Greenskin, after completing the quest to get the radiation shield down. I got the same problem during beta. "Server not responding", and laggy play.

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Same situation here.
The game has been playing smoothly until today.
I get the "Server Not Responding" messages more around the time I zone. Especially when entering into buildings in Millenium city.
I usually end up logging off, or when on the loading screen - just closing the application and starting it back up again to give it another bash.
When starting the application the lag effect persists into the Launcher - having it trying to load every inch of graphic over several minutes. Eventually I'll get the play button and it loads quickly through to the character selection screen and am able to get to pick a character.
Usually if I was situated in a building (ingame), I'll get stuck on the loading screen and have to try all over again.
If I don't quit the game and let it eventually load - about 10-15 mins - I'll find my char in the building and rubber banding all over the place with the constant "Server Not Responding" diatribe. The game is unplayable and I have to kill the application.
It's getting frustrating!

Is it local? I don't think so as with any other game/application I have tried there is no indication it is a persistent problem. Web-surfing is perfect with all websites I visit. The lag is non existent beyond the game. I am finding this domain, the champions-online website and the forums very slow at the moment as well. This was not the case yesterday.

This Description Fits EXACTLY to whats happenign to me! word for word! PLEASE FIX THIS !!!! A S A P!!!!!!!

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This Description Fits EXACTLY to whats happenign to me! word for word! PLEASE FIX THIS !!!! A S A P!!!!!!!

Aye - that was an even better explanation than I gave but that is exactly what happens to me, as well.

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I've noticed that when I get 'Disconnected From Server', most of the time its because something in Champions' programming is killing the IP-link between my PC and their Server. Always during zoning and frequently on connecting. I wouldn't have thought that possible if I didn't start exiting to windows and watching my connection every time I started to zone or have log-in problems and see it happen.

Check that... to see if you are actually getting disconnected from their server at those times, I'd like to know if its just me or everyone else too.

Thanks...

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I'm having the same problem.....sent a ticket but has been 2 days and no reply from anyone. Very frustrating to play...its like the early access is for naught.....sigh.

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Same issue here using Vista also. It's particularly bad when I zone as stated by others. I'll end up getting some bad lag and then I get this truly amazing rubber band effect where I bounce all over the place for a while. Logging out will generally help, at least for a bit, until I zone again, then I spend a while not being able to tell what is going on while I flit all over the place.

Oh and during beta this wasn't an issue at all. In fact it was no issue for the first day of headstart. It started yesterday.

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Same issue here. Just started today 30th Aug, was all going smoothly untill now. Can't play the game for more than 5 mins then I get server not responding. What's going on? we really should have had an explanation by now :mad: btw - my launcher didn't patch today which I thought it would. Was there no patch for today?

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Whenever its on the loading screen I will see Server Not Responding right at the begining of the loading. Then it goes away..then right before its about to finish loading I will get Server Not Responding and I get stuck like that... Its happening more and more! Its ANNOYING because I have to alt tab out and open the task manager to close champions and then load it back up... FIX IT CRYPTIC!!!!!!!!

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My problem is with instances. I am able to play in the open world fine but when I enter instances, the server not responding text pops out and I am hanged right there and then.

Why am I getting better ping in the open with tons of players and qularr fighting but the game does not respond in small instances?

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I am having the same issue myself now. Been playing in closed and open beta with no lag and issues whatsoever. Started happening around 1am EST Sunday to me, and has been on and off.

RIght now game is unplayable

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Oh that's true - I played all day Friday fine. I didn't have this happen to me until Saturday...

Also - so far everyone responding has said they are running under Vista. Can anyone confirm this happening on a different version? I am possibly thinking about running it in Windows XP compatibility mode if it keeps happening. Or maybe it needs to be run as an administrator? *shrug*

Not that it would be related too much since it's 10 years old but I was playing Diablo 2 recently and had very major and random lag spikes (latency wise) and running that in Windows XP compatibility mode fixed it. So I am wondering if there is something weird in Windows Vista network code that you have to specifically handle.

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I've only had this problem since this morning, but I'm playing on XP, not Vista. It also seems to render my entire connection unstable; I can't say for sure it's causal but it seemed to cause my modem to have to reboot itself once or twice. I tried to download the game through the patcher on my Vista laptop, but the download times out in a different place every time between 3 and 9 percent.

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exactly same problem to me also . last night was in a group running levels 9 to 13 and i bet i was kicked off 10 times minimum. i would always get a quest done and then boom dropped... esp problematic zoning. I am no win 7 64 bit

sometimes i can play for hours straight .. othertimes i can't play 2 to 5 minutes without being kicked

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also this games does knock out my modem like the poster above me stated also. unplugged router and hard wired into modem to verify not a router problem

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Ive got the same problem on XP, except i logged in under ground and with the server time outs cant get a ticket in.

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I am running windows XP pro sp3. The lag is incredible...incredibly bad that is. I know my internet isn't the greatest but speedtests today are showing 265kbps download and 200 kbps upload that should be plenty good enough to play. I have played many other online games, and when I try to play on a crowded/heavily populated server that is when I usually experience the horrible rubberbanding/lag. Would that be a connection/bottlenecking issue maybe? ( just thinking out loud... cause in a bottleneck some people get through fine and others get crowded out...)

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Ive got the same problem on XP, except i logged in under ground and with the server time outs cant get a ticket in.

Use the website: http://www.champions-online.com/tickets/

I can't be the only one who submitted a ticket for not being able to get in AT ALL, all morning!

Is anyone else able to get in?

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FOR THE LOVE OF GOD CAN WE HAVE A DEV RESPONSE TO THIS PLEASSSEEEE!!!!!!!!

this has been an issue for me since closed beta along with id wager to say about 30 to 40% if not more of the ppl who are trying to play this!!!!

and yet we still get no word from the devs about this issue,even a "we are looking into it" comment would be nice

im on the verge of cancelling 2 pre orders and ordering 2 lifetime subs my son plays this on his laptop,well i say plays but he has the same issues i do so he cant even log in either :(

please take notice if it is an issue with so many of our isps then change the ****** ports it sends packets via so the other half of us can play :)

regards

Immer

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At the moment im getting Server not Responding when im loading the world. I had no problems this morning and later after mid-day, I'm from the UK here.
But after waiting a while ive been able to get on but im getting the rubber band effect atm. I'll idle for a while and see if it goes away.

:e Ping is 1000-5000 in game for 5 mins, but now im down to 200 and can play ! \o/

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ive been able to log in and play for the past 2 hours...wooot i know i was like WTF as well

thing is i know tommorow i will back to "server not responding" for most of the night :(

weird thing for me is after 12am i can log in and play most nights,that brings me back to issues with the isp and the packets co sends and recieves,still want some love devs please

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Simple solution :

Someone at Cryptic go trip over the power cord for the servers... Then replug them... VoilÃ*! Miracle, problem fixed... until tomorrow....!:D

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Simple solution :

Someone at Cryptic go trip over the power cord for the servers... Then replug them... VoilÃ*! Miracle, problem fixed... until tomorrow....!:D

*applause

and agrees :)

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did get about an hour or solid play recently and now back to my same problems over the last 30 minutes.

agreed I have had this same problem on 3 different computers and 2 different internet providers since closed beta

this is my main problem with the game even moreso than non optimized slow fps

really wish i knew this would be fixed my launch .. however that seems imposible

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Sigh this is getting old.. Every time I leave a pvp match I get SERVER NOT RESPONDING.. Funny thing is, it makes my internet connection turn into local only... WTF

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STILL no reponse from the devs???? guys come on we are paying customers in need of access to our product? anyhelp or reply we would love to hear from you!!!

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a new day.. problem is worse than ever before ... *sigh*

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STILL no reponse from the devs???? guys come on we are paying customers in need of access to our product? anyhelp or reply we would love to hear from you!!!

I am with you on that...logged an in-game ticket...they told me to log one on the website, then on the website, they told me it was a brief server problem...which is not as it is almost 100% of the time....and no news since then....

They had to learn to communicate a bit more....as a client, it's not a good start with customer service...I know the game has to be fixed, I am patient, I could wait for a fix a couple of days, maybe a week or two (they have to give me those 2 weeks of free time back...I hope they'll do or it'll be enough for me to cancel my account and never get back...)....but please, just tell us that you are working on it, give us an approx ETA...something....at least that you are aware and working on it !

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Hi all,

I too am experiencing this problem, have been for the last part of open beta and throughout early start. Its getting progressively worse for me to the point where I actually cannot participate in the early start event due to the "server not responding" messages and lag.

By the time it sorts itself or I log out and back in the 30secs of qualar invasion is over. So I wait another 45 mins for the next wave and BAM sods law it happens again! Its pretty gutting, more frustrating than anything else though as its pretty unplayable for me at the moment.

I hope this gets rectified or somebody figures out what is causing the problem. Ive been toying with things my end but everything seems to be fine with my connection which leads me to believe it is a server problem.

Thanks for your time,

Kaii

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With the game officially released tomorrow I was hoping they'd be some way into fixing this issue, sadly not though I guess. Game is mostly unplayable for me at the minute, I managed to get on late last night (2am UK time) and played my little heart out. It was a lot of fun.

Still really want to play this game, just hope we hear something soon.

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yep i get rubber banding and disconections which have got worse ...tonights was the worst its been ;(.

have AOl and live in the UK..happens in the evenings it seems from about 7PM

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I decided to make a toon called Captain Rubberband, sadly I got disconnected halfway through making him...sigh. :eek:

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Cryptic you really need to have an emergency "Hell breaking loose" meeting. you guys got less than 24 hours now to get this whole lag spike, server not responding thing wrapped up. because im thinking the same thing everyone else is, If its bad now WTF is going to happen tomorrow when you add hundreds of more people to the mix. I think you guys are underestimating apathy among gamers. I will, We will quit this game so fast you will think you just made City of Heroes!!! Lets not forget DC Universe is around the corner fellas.

My pc and internet has ran the top mmorpgs at max graphs w/o a problem so dont even think about telling us its a problem on our side unless you think this game has better graphics then AoC, EQ2. Iv'e been patient and ill continue to be patient but you guys CANT just give us the damn silent treatment what the hec are you thinking. Keep this up and the only gamers you will have are the 12 year olds who just wanna play dress up.

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Yeah the next few days are going to be a nightmare, lucky i got a copy of Batman to keep me entertained!

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Yeah the next few days are going to be a nightmare, lucky i got a copy of Batman to keep me entertained!


few more days of this and ill make it my mission in life to bury this game and promote dc universe! haha im full of **** and vinegar and got nothin but time cryptic!!!!!!!!!!!!!!!!!!!!

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Yeah the next few days are going to be a nightmare, lucky i got a copy of Batman to keep me entertained!


few more days of this and ill make it my mission in life to bury this game and promote dc universe! haha im full of **** and vinegar and got nothin but time cryptic!!!!!!!!!!!!!!!!!!!!

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It could be the event, that can happen. In COH just before an event ended there was sometimes problems with the server. This may clear up tomarrow. It may not, just dont go running around screaming "DOOOOM" untill the game has been live for a few weeks. :P
Oh, and I am getting unplayable lag in post tutorial canada too.

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It could be the event, that can happen. In COH just before an event ended there was sometimes problems with the server. This may clear up tomarrow. It may not, just dont go running around screaming "DOOOOM" untill the game has been live for a few weeks. :P
Oh, and I am getting unplayable lag in post tutorial canada too.

No worries, Like i said ill be patient and see what happens tommorow. just like so many others ive been following this game for a long time and whant it to succeed my anger is comming from the lack of communiction from cryptic not the game. how hard is it to say We are working on it we know its unplayable for some and were doing are best. if i see that ill stifle myself and be quiet like a good little gamer! :D

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It could be the event, that can happen. In COH just before an event ended there was sometimes problems with the server. This may clear up tomarrow. It may not, just dont go running around screaming "DOOOOM" untill the game has been live for a few weeks. :P
Oh, and I am getting unplayable lag in post tutorial canada too.

I've only been playing since OB started, the issues I have had with the game haven't changed since I began. I will be patient, lots and lots of potential to this game and not one bleeding ork or wizard in sight! :D


Would be nice to here some comforting words from the Devs though.

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Same issue, Running windows vista, Try to zone or change maps and "server not responding" around 90% completed, finally get in and my char rubberbands all over the place...

Its funny Devs sure like to post in threads like "So I was eating this hotdog today" or "Cryptic made me miss ufc!" But in the technical forum we have maybe like 4 dev responses? Go figure...

Way to go cryptic!!!

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Since the game left "Open Beta" I have been having this issue. At times I will be able to play for an hour or so before getting the "server not responding" glitch and then get disconnected. However at times (like last night) I would log in and after five minutes of play I would get the "server not responding" and get disconnected. This happened repeatedly (five times in a row before I just gave up and turned off my computer and called it a night.

It is a very frustrating problem.

I am running Vista 64 and on a comcast modem/cable connection.

There seems to be no rhyme or reason to this problem as I said. I can go an hour or two and not have a single disconnected but then I will have five or so back to back.

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Yeah I have same issue and it worked well all closed beta and open beta. But after headstart (I think it was saturday) I started to see "server not responding" and very often when I am flying, travel etc it still returning me back - It seems like I have ping 3000 + but when I try to ping any server on net I have fine ping. I ask my friend and he havent any problem.

It seems that the worst it is when I join two accounts...

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i'm having the same issue. My friend is behind me on my laptop and as soon as he started the patcher i started getting the issue. WTH?

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Hopefully they'll sort it out. ASAP.. my friend is getting similar issues :(

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ok we resolved out issue and this is what we discovered. if multiple people from the same location are hitting the login and patch servers at the same time then it causes them all to be disconnected from the server. he went in game then i went in game and there was no issue.

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Having the same problem stops at 90% loading pretty horrible launch day imo when ppl can't even play worst launch i have been around and i was there for warhammer's horrid week.

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Getting disconnect from the server again "Server not Responding" message then kicked to the login screen. Pings around 90-120 then all of a sudden jumps to 4371 or higher when the diconnect happens, changing instances does not help. No local problems that I'm aware of i.e. WOW is fine so is Steam TF2 etc..

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There's a similar post (below) that a Dev responded to and asked us to get some info for the team, maybe if others took a look it might help them out a it:

http://forums.champions-online.com/showthread.php?t=49563&page=3

Hope this helps.

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There's a similar post (below) that a Dev responded to and asked us to get some info for the team, maybe if others took a look it might help them out a it:

http://forums.champions-online.com/showthread.php?t=49563&page=3

Hope this helps.

Thanks, appreciate the tip

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wow, glad I jus spent $50 to not play a game... awesome.

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Same here man... money down the drain :(:(

funny thing is.. we had this thread running awhile now.. and threads posted after this have gotten DEV responses... why are we being ignored???

http://forums.champions-online.com/showthread.php?t=50473

http://forums.champions-online.com/s...t=49563&page=3

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Bump same problem here wtb a refund to this game

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I'm having the same issue. I don't have any rubberbanding or lag that I remember, but I do get frequent 'server not responding' that most of the times will send me to the login screen, although a few times it recovers after a few seconds. When I change zones there is a fair possibility of it getting stuck at 'loading', to which I have to ctrl-alt-del and kill the process as after like 3 minutes it's still there. This didn't happen to me at all in beta. Also sometimes it gets stuck at 'loading list of characters' after logging in. I'm running XP SP3 with Comcast 6/1 mbps.

Just don't get too overworked with this, it's the first days with many people going in. Is this your first MMO? The first 1 or 2 weeks are always bumpy and changing. You don't need a 'dev response', they are looking into this, be sure of that.

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I'm experiencing this as well. it didn't happen in the open beta, just in the "real" game. i have to alt tab at the loading screen just to get into the game

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No this isn't my first MMO i have played practically everyone and most launches aren't as buggy as this one seems to be. There is a reason for open beta and this was a problem there and it has yet to be addressed. I guess its back to WoW sigh i really don't want to go back already but i guess i have to.

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I'm thinking the client is opening connections without closing them or something, my router is really basic so I can't see what's going on there, but people have suggested that rebooting the router fixes the issue for a while (guess until CO leaves a lot of connections open again). Something like a 'connection leak'.

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Has anyone put in a help ticket for this? If so, what was the reply? I just put a ticket in. Can't do it in game, so I did it online.

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Has anyone put in a help ticket for this? If so, what was the reply? I just put a ticket in. Can't do it in game, so I did it online.

Answers I had on my ticket I logged friday about this :

Sat, 08/29/2009
We believe that your issue may have been caused by a brief period of server instability. Please keep in mind that the game is a work in progress and this is a development version of the MMORPG. Additionally, we are actively tracking these occurrences in order to resolve and prevent future problems associated with connectivity.

Please try again.

We greatly appreciate you taking the time to report this issue.
Thank you for playing!
Sat, 08/29/2009
Greetings Champion!

We are currently looking into the problem. Please are sorry for the inconvenience.

Thank you for your dedication and interest in Champions Online!
Sincerely,
The Champions Online team



Updated it yesterday...still no news...

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Yup i have had this as well, its like im going round in circles here........

Got DC'ed so trying to relog and now stuck at trying to update the launcher.

in the 4 hours i have been trying to play this afternoon i have experienced all the errors/problems/DC;s and during this 4 hours managed about 30min game play in total......