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View Full Version : Can't Authenticate


Archived Post
08-29-2009, 01:50 PM
I keep typing in my account and password at the login screen and all it says is can't authenticate. This is the first day i've had this problem what is going on?

Archived Post
08-29-2009, 01:54 PM
Same, been locked out of the game for a few hours now. I was hoping with the improved performance in the head-start bug's like this would be knocked out of the system by now.

Archived Post
08-29-2009, 02:03 PM
Add me to the list of people who can't authenticate.

Archived Post
08-29-2009, 02:16 PM
I had no problem yesterday, but now I get the "No shards gound Authentication failed". The funny thing is I was playing an hour ago and now it decides to act up. I submitted a ticked and hopefully they can act fast.

Archived Post
08-29-2009, 02:46 PM
still not fixed.... :( and i totally payed for pre release mmm not looking good for me actually buying this game.

Archived Post
08-29-2009, 03:05 PM
can't authenticate either, and i was playing no more than an hour ago

Archived Post
08-29-2009, 06:58 PM
Are any Dev's going to pay attention to this. Hello you have PAYING customers here who can't play the game can you at least explain how and when you'll be fixing this problem???

Archived Post
08-29-2009, 07:12 PM
I'm having the same problem. I've found that when it acts up I log out and back into windows. Then I can connect again for a few hours until it happens again.

Archived Post
08-29-2009, 07:17 PM
Yeah the support's awful for this game. I've been posting CTD reports back to them and posts here all day with goose egg response. Now mine is version mismatch which they're patcher apparently doesn't check. This is increasingly looking like one ugly launch.

Archived Post
08-29-2009, 07:28 PM
yeah I've posted tons of tickets. I can't believe they would be this negligent to there paying customers. It's a great game and I love it when I can play. But with support like this the game sadly will fail for sure.

Archived Post
08-29-2009, 07:33 PM
Even when i log out of windows i still cant join the game. this is really getin on my nerves, been at for likw 15 min now

Archived Post
08-29-2009, 07:36 PM
Haha well good luck I been at it all day, with zero responses to any help tickets.

Archived Post
08-29-2009, 08:03 PM
Getting this sometimes and Server Not Responding sometimes aswell.. making it unplayble.. basiclly our prerealese head starts where a total WAIST!!

Archived Post
08-29-2009, 08:47 PM
finally got to authenticate.