View Full Version : Reporting Performance Problems
Archived Post
08-18-2009, 01:45 PM
If you are asked to provide us with more information on unexpectedly poor performance, please follow these steps:
In the Champions launcher/patcher, click Options, and under "Advanced Command Line", enter the following:
-SetTestingMode -threadPerf -showfps
Then start the game normally (you should see a bunch of debugging information in the lower left part of the screen)
In game, navigate to a location which demonstrates the poor performance.
Run the command /timerRecordStart perfbug (No visible prompt or chat text will appear although it is recording to the log file)
Wait no more than a couple seconds and then run /timerRecordEnd
Run this command to generate a screenshot:
/screenshot_ui_jpg
Create a new email to profiler@crypticstudios.com (mailto:profiler@crypticstudios.com) . In this email, please mention your character name and account name.
Attach the file created in step 3, which is located in <Champions Installation Folder>\Champions Online\Live\profiler\ and should be named perfbug.profiler.pf or perfbug.pf (e.g. C:\Program Files (x86)\Champions Online\Champions Online\Live\profiler\perfbug.profiler.pf ). This file must not be larger than 2MB, otherwise repeat steps 4 and 5, but do not wait before running the second command.
Also attach the screenshot created in step 6 (screen shots are saved to Champions installation folder\Champions Online\Live\screenshots)
Submit an in-game bug report (click on the Game Support button (has a question mark icon) in the upper right and choose Report a Bug), category "Other", this will provide us with any information we require about your system configuration. Mention in the bug report that you have also emailed profiler.
Then exit, go back to the Options in the launcher, and remove the options from the "advanced command line".
Do not post specific performance problems to this thread (other threads in this forum are fine).
Archived Post
08-18-2009, 01:55 PM
is this for general performance issues or just if we find a place in game with bad performance??
Archived Post
08-18-2009, 02:16 PM
This is for if a developer askes for additional information (which we have started doing in some threads). This is most useful for general performanec issues where a system configuration is above the recommended requirements but still getting unexpectedly low (20fps or less) performance.
Archived Post
08-18-2009, 02:25 PM
This is for if a developer askes for additional information (which we have started doing in some threads). This is most useful for general performanec issues where a system configuration is above the recommended requirements but still getting unexpectedly low (20fps or less) performance.
That's why I emailed one just now.
Archived Post
08-18-2009, 02:29 PM
I'd love to submit one of these if I could stay in game long enough before the game freezes to do one. ^^;
Archived Post
08-18-2009, 03:11 PM
I put the commands in as you said, but after exiting the game I could not find a folder named "profiler" in my Champions Online Installation.
I don't know what I did wrong, but I'll keep trying. Anyways, I get all around bad performance. In areas that aren't too populated I manage to get between 25-35 FPS and in heavily populated areas (like the starting area) I get around 5-12 FPS. I have tweaked my settings a lot and my current setup is playing at 1360x768, V-Sync Off, Half Resolution Off, and the in game settings at maximum.
For some reason when I hit the "advanced" button for graphical options it just makes my game run worse. If I put everything on low I get an ok frame rate, but still pretty low considering my hardware.
Windows Vista Home Premium (64 Bit)
Q8300 2.5 GHz
4GB of 800 MHz RAM
Radeon HD4850 1GB
My OS is fully updated and cleanly installed, my Hard Drive is defragmented daily, I have a Quad Core CPU, plenty of RAM with almost no background processes running while playing. My graphics card may not be considered "high end", but it is a somewhat recent card and I can run Crysis on High with 30 FPS.
I don't play betas too much so I don't know exactly if my performance is where it is suppose to be right now. All I'm going to say is if my performance is the same or very close to what it is right now on launch week then I am going to be very disappointed.
Hopefully this information helps. I'll keep trying to send that data to you guys once I find the file...
EDIT: OCing my GPU and putting the fan speed at max barely changes the performance. I'm using the 9.8 CCC drivers which just came out recently. It took so long to patch for Open Beta that I couldn't test the 9.7 drivers.
Archived Post
08-18-2009, 03:33 PM
I put the commands in as you said, but after exiting the game I could not find a folder named "profiler" in my Champions Online Installation.
.
Nor could I.
At least you can get above 20 FPS at times.
Everything on low gives me 13 FPS in low population areas.
Archived Post
08-18-2009, 03:47 PM
Cant find the folder here either, 10 - 20 fps here reccomended settings, 8800gts 512, 3gb ram + amd phenom x4 2.6ghz.
something isnt right..
Archived Post
08-18-2009, 03:47 PM
Nor could I.
At least you can get above 20 FPS at times.
Everything on low gives me 13 FPS in low population areas.
I feel your pain, lets just hope that this is all because of the beta and debugger etc and that the game will get a nice performance boost and patch on day one.
Archived Post
08-18-2009, 03:54 PM
press alt-f12 and watch your FPS shoot up:) i sent a ticket about it.Very odd the UI can sap so much from the game.
Archived Post
08-18-2009, 04:02 PM
sounds great... if only I could stay in the frikking game... keep getting "server not responding" ... and get disconnected back to the log-in screen.
Closed beta worked a hell of a lot better
Archived Post
08-18-2009, 04:04 PM
press alt-f12 and watch your FPS shoot up:) i sent a ticket about it.Very odd the UI can sap so much from the game.
Wish that helped me >_<
Archived Post
08-18-2009, 04:06 PM
E-mail sent, and ticket submitted as requested.
Nice to finally see a response about this - here's hoping it actually makes a difference.
Archived Post
08-18-2009, 04:30 PM
press alt-f12 and watch your FPS shoot up:) i sent a ticket about it.Very odd the UI can sap so much from the game.
This didn't help at all. My FPS might have changed, but it would of been such a small increase I didn't notice.
Archived Post
08-18-2009, 04:36 PM
Just goin on record that I submitted an email and bug report.
Archived Post
08-18-2009, 04:37 PM
i get the wierdest lag once i select a target... and only when i select a target do i get lag in this game. I dont see how selecting a target could cause me to lag when im running on a i7 processor 12 gigs of ddr3 ram vista 64 bit and 2 275 gtxs its so strange i even tried changing it from outline to box and it still lags when i use box targeting
Archived Post
08-18-2009, 06:02 PM
I'd love to submit one of these if I could stay in game long enough before the game freezes to do one. ^^;
Mine starts out ok then suddly drops to 1-3 fps. The keyboard is nearly unusable at that point, so so far I can't run the log because I can't make the entry when it happens.
BTW: I have this identical issue in City of Villains. But not in World of ******** or any other game to my knowledge. Occurs on my Q9000, 4gb Vista 64, Nvidian 9700M laptop. Has never happened on my new I7 9gb vista 64 nvidia 260gtx. Has also never happened on my older Core Duo XP with 2gb ram, 2ghz, and ATI Mobility 1600.
Only the primary laptop that I usually use for game playing #(
So far I have reimaged the laptop, used old drivers, used new drivers, stopped all programs before running, left all programs running, no obvious relevance to the timing on the crash no matter what I do.
I'll try the logging thing again later.
Archived Post
08-18-2009, 06:11 PM
Might just be me, but everyone that seems to have a problem with their frame rate states they have an Intel Core 2 Duo or Core 2 Quad. Not everyone, but most at least.
Archived Post
08-18-2009, 06:20 PM
radeon 4800 HD 1gb ddr5 900mhz core (updated drivers), 2gb ddr2 ram, sata-1 600gb hard drive, 3.0 ghz dual core e8400 intel processor
In-game 20 FPS indoor of an instanced boss, 10 outside, 5 while moving outside.
All settings are minimum. Framerate smoothing options are off. Same with windowed or fullscreen. Same regardless of hardware graphic setting program.
Archived Post
08-18-2009, 06:33 PM
i tried as well the commands above but couldn't find them
my FPS is very bad
very low i can't really move around without a 2 sec delay on everything from spells to movement
Archived Post
08-18-2009, 07:52 PM
Where am I able to view my FPS? I can't seem to find it. I'm curious to see what I running. Thank you.
Archived Post
08-18-2009, 07:56 PM
/showfps 1
That will show it on screen in the game.
----
Running a Dual Core 3.0 Ghz CPU, 4GB RAM, 8800 GT OC and getting barely 20 fps on the recommended graphic option. =\
Archived Post
08-18-2009, 08:06 PM
/showfps 1
That will show it on screen in the game.
----
Running a Dual Core 3.0 Ghz CPU, 4GB RAM, 8800 GT OC and getting barely 20 fps on the recommended graphic option. =\
You're awesome thanks bro!
Archived Post
08-18-2009, 10:10 PM
wow my fps was 10 at most.
Well here hoping they fix it.
Archived Post
08-18-2009, 10:46 PM
I seriously doubt that there's going to be any obvious pattern in the hardware. These are popular and common processors and gfx cards, so there are likely a large number of people using them with no problem.
Also, reading is tech:
Do not post specific performance problems to this thread (other threads in this forum are fine).
Archived Post
08-19-2009, 12:50 AM
i get the wierdest lag once i select a target... and only when i select a target do i get lag in this game. I dont see how selecting a target could cause me to lag when im running on a i7 processor 12 gigs of ddr3 ram vista 64 bit and 2 275 gtxs its so strange i even tried changing it from outline to box and it still lags when i use box targeting
I also get that occasionally. It's really really irratating. i7 with 6 gigs here, but oc'd to 3.7 ghz and a brace of gtx 285's
Archived Post
08-19-2009, 07:02 AM
really happy thier now looking into this and we can provide further information for them this is great, maybe by launch we'll be running alot better!
Archived Post
08-19-2009, 11:16 AM
This should be a sticky post, as the forum is quite active and this post is quite important to help Cryptics fix this as soon as possible...
Archived Post
08-19-2009, 11:28 AM
champions online runs very laggy for me :( and yet my pc can handle **** on full settings at 1920x1080 and play smooth as silk.
Shame really as i was looking forward to playing champions online but it looks like the poor performance is gonna make me not get this game
Archived Post
08-19-2009, 02:58 PM
Agreed. I do not see my self paying for the game until this problem has be resolved.
I really enjoy the game and i want to play but i don't want to play its not working.
Archived Post
08-19-2009, 04:00 PM
Done I submitted my pf!
Hope you guys can grind the performance out, If you do it while the lifetime support deal is still going ill lifetime subscribe!!!!
Hope you guys get it done :D
Archived Post
08-19-2009, 04:30 PM
submitted mines as well.
Will a Dev respond to my ticket to confirm or do I just have to assume I did it right?
Archived Post
08-19-2009, 06:34 PM
Submitted.
Archived Post
08-19-2009, 07:38 PM
bumping to the top.
can we get this stickied?
Archived Post
08-19-2009, 07:58 PM
Hey guys, I'll submit mine shortly, but this is a pretty big issue for me, the game is almost unplayable and my system can run Crysis decently. I don't mean to sound like "that guy" but unless this is fixed within the "free" month (preferably before official launch), I can't imagine me subscribing.
Unfortunately, its so bad on my system that I basically can't play until it's resolved, and it's across all resolutions, big or small. So I can't really give any input on the beta or other bugs. Don't mean to sound mean, rude or caustic, but this looks to be a fantastic game, and I'm just a tad bummed I can't play it even semi-decently as things are now and I hope this is resolved quickly.
Archived Post
08-20-2009, 09:17 AM
Hey guys, I'll submit mine shortly, but this is a pretty big issue for me, the game is almost unplayable and my system can run Crysis decently. I don't mean to sound like "that guy" but unless this is fixed within the "free" month (preferably before official launch), I can't imagine me subscribing.
Unfortunately, its so bad on my system that I basically can't play until it's resolved, and it's across all resolutions, big or small. So I can't really give any input on the beta or other bugs. Don't mean to sound mean, rude or caustic, but this looks to be a fantastic game, and I'm just a tad bummed I can't play it even semi-decently as things are now and I hope this is resolved quickly.
You took the exact speech right out of my mouth. I'm going to have to second you on this, entirely.
Archived Post
08-20-2009, 09:20 AM
Third!
lets keep the chain going!
Archived Post
08-20-2009, 09:24 AM
Hey guys, I'll submit mine shortly, but this is a pretty big issue for me, the game is almost unplayable and my system can run Crysis decently. I don't mean to sound like "that guy" but unless this is fixed within the "free" month (preferably before official launch), I can't imagine me subscribing.
Unfortunately, its so bad on my system that I basically can't play until it's resolved, and it's across all resolutions, big or small. So I can't really give any input on the beta or other bugs. Don't mean to sound mean, rude or caustic, but this looks to be a fantastic game, and I'm just a tad bummed I can't play it even semi-decently as things are now and I hope this is resolved quickly.
4th'd:mad:
Archived Post
08-20-2009, 09:37 AM
I am just happy to know that this is an actual issue and not something wrong with my computer. Don't get me wrong, it stinks considering I have been looking forward to this game since I pre-ordered it at a Gamestop and now I get 16fps while standing around in the Canada area...and I'm down to about 6fps at lowest in combat.
I have met all of the Required system specs. Thank you Cryptic for adding the post and I will be submitting my data tonight. :D
Edit: Also to add im running on the lowest video settings
Archived Post
08-20-2009, 09:51 AM
Add me to the list of people that are at or above the recommended specs. I have tried changing the video settings and i see little to no difference when making graphics higher or lower(even tried putting everything on low and everything at high and had barely any performance change). I drift anywhere from about 15-25 fps in and out of combat.
Archived Post
08-20-2009, 12:58 PM
It seems to me the one thing we have in common is that Champions isn't utilizing all of our system power, or it COULD run smooth.
Archived Post
08-20-2009, 03:07 PM
Sent the prefbug file and an in game ticket. If this problem isn't fixed very soon then I'm not subscribing.
Archived Post
08-20-2009, 03:19 PM
Hey guys, we know that it's frustrating when you have performance issues and can't play the game as it's intended. I want to let you know that it's not happening to everyone thankfully, but we ARE actively researching the cause so that we can fix it as soon as possible.
Thanks again for being so patient.
Archived Post
08-20-2009, 03:33 PM
I dont quite care about the people is ISNT happening to... im more interested in WHO is its happening to, and what is being done to fix it?
Archived Post
08-20-2009, 03:56 PM
yea I admit I could care less about everyone else that aren't having problems. It makes no sense I get about 25 fps for about half an hour to 45 mins then as the servers get fuller boom my frame rate regardless of setings hits about 5 fps. My computer exceeds the Minimum system specs and I expect there to be some bottlenecking because I have an older dual core Pentium D but to play like ultra crap and my CPU to be maxed out at 100% ... I mean maybe I'll feel better if I knew if this had a debugger running on it since that always affects programs but it still saddens me because I really enjoy the game.
Archived Post
08-20-2009, 03:57 PM
Sent in the profiler/perfbug myself, as while I dont meet all "reccomended" requirements, I would still think Im far enough above "minimum" that when running with all graphic options toggled off or to their max performance rating, I still only get 5-15 FPS at best.
Archived Post
08-20-2009, 04:58 PM
I am also experiencing the 5 - 10 fps I can push it to 20 FPS with everything on low.
My System specs are
Intel Core2duo 2 gig
3 gigs of Ram
Nvidia 9500M GS with 512 vid memory.
Running Windows 7 RC
Archived Post
08-20-2009, 05:05 PM
yup same problem with me. getting pretty terrible framerate with a pretty decent system that got 60-70 fps on WoW.
I, too, know wow and champions have different graphical requirements. I'm just saying, I feel like I should be at least getting a steady 30-40 fps with my system:
Quad core phenom 9500
4 gb ram
nvidia geforce 8300
I know my graphics card could use an upgrade, but i still should be able to run CO without any probs. I realize its beta, also. Just letting tech guys know so they can work on it.
Archived Post
08-20-2009, 05:58 PM
Adding my 2 cents
Core2Duo @ 3.6 GHz
4 GB RAM
Windows 7 RC x64 and XP x86 (performance is the same for me)
Radeon HD4770
Catalyst 9.8
SoundBlaster X-Fi w/latest drivers
1920x1080 resolution
Every other MMO I play is on max or near-max settings at 60 FPS (WoW, CoX, ****). In CO on recommended I get about 25 -30 FPS standing still, which can drop into single digits when panning or flying. In remote areas it can go into the mid to high 30s. If I switch to lowest setting, and even dropping the resolution to 1280x720, the best I get is in the 50s.
Archived Post
08-20-2009, 07:00 PM
I've sent in a profiler report and bug ticket for my major performance issue, which is a huge FPS hit in Force Station Steelhead that seems to be related to texture loading. Performance in the game is generally surprisingly low, given that my system can run EQ2 (known to be brutal!) at very high settings and pull 50-60 fps.
Core 2 Duo E8400
Windows 7 RTM x64 (*not* the RC -- hurrah for Volume Licensing and TechNet :) )
4gb RAM
nVidia GeForce 9800GT (notably a card often mentioned in these reports)
SoundBlaster X-Fi Platinum
1680x1050 resolution
This is with Shadows at Medium and a lot of the post-processing turned down or off. Shadows High is lethal to performance on my system; I end up at 20 fps at best in the tutorial with that.
I'll be sending in another report of a place I know in Millennium City that brings my computer to its knees, if it's still doing that. ;)
Archived Post
08-20-2009, 09:16 PM
Hey guys, we know that it's frustrating when you have performance issues and can't play the game as it's intended. I want to let you know that it's not happening to everyone thankfully, but we ARE actively researching the cause so that we can fix it as soon as possible.
Thanks again for being so patient.
Can u tell me (the least amount of system requirements i need) to play because i keep clicking on low graphics and the description says i wont lag but ill have poor graphics meaning it should let me play and ive been trying to play the beta to know if this is worth the 200$ or 60$ to play......or at all.. plz help by making it so even low quality pc's can play it or at least just the beta being that theirs only like 10 days left now.. need help before game comes out and id really like to buy this instead of (DC universe online) :(
Archived Post
08-20-2009, 09:27 PM
PPPPPPPPPPAAAAATTTTTTTTIIIIIIIIIAAAAAAAAAAANNNNNTT TLLLLLLLLLLLLLYYYYYYY WWWaitinGGGG with only 10 DAYS left to test the game or not..!!!!! ive been very ecited to play it then for it to be on my computer waiting for me to play it but it wont let me because a black screen pops up after i click on low graphics and as i keep saying the description says it will run better this way than on default graphics so i HONESTLY DONT KNOW the PROBLEM..!!!!!:( PLZ HELP........
Archived Post
08-20-2009, 09:50 PM
Hey guys, we know that it's frustrating when you have performance issues and can't play the game as it's intended. I want to let you know that it's not happening to everyone thankfully, but we ARE actively researching the cause so that we can fix it as soon as possible.
Thanks again for being so patient.
PLZZZ LET me know when its fixed..!:( cause ive been waiting to play this for couple years now so i feel pretty mad that its teasing me by sitting on the computer not working as it loads just to say cryptic error SORRY!!!:mad: JUST WOULD LIKE HELP, thats ALL i ask..?plz...plz.....plz :(
Archived Post
08-20-2009, 10:05 PM
Hey, just letting the devs know I've emailed my profiler file, and I've made a bug report too.
Thanks.
Archived Post
08-21-2009, 09:38 AM
Guys I'm sure yelling at Cryptic isn't going to get you anywhere. -_-
I feel the same about not being able to play and such and yes, I have been looking forward to this game for a while...but you really cant complain that your getting crapy fps on a beta...now if you where paying that's a different story. its like you going and yelling at a customer service rep. at a store for something they have no control over, it gets you no where and you look stupid in the end.
Just trust them in what they are doing, they don't know how to fix the problem...but they are trying to help us out.
I just hate it when people b**ch -_-
Archived Post
08-21-2009, 09:46 AM
Hi all, just my two cents:
I was messing with the options under "troubleshooting" in Video a bit and turned off multi-core and enabled GPU. All of a sudden I can play the highest setting without (almost) no hitches... In Canada even, which had slideshow-framerate a lot.
Hope this helps.
Archived Post
08-21-2009, 09:59 AM
Hi all, just my two cents:
I was messing with the options under "troubleshooting" in Video a bit and turned off multi-core and enabled GPU. All of a sudden I can play the highest setting without (almost) no hitches... In Canada even, which had slideshow-framerate a lot.
Hope this helps.
Sir if this works i might just have to hug you...non gay ofcourse
Archived Post
08-21-2009, 10:00 AM
Guys I'm sure yelling at Cryptic isn't going to get you anywhere. -_-
I feel the same about not being able to play and such and yes, I have been looking forward to this game for a while...but you really cant complain that your getting crapy fps on a beta...now if you where paying that's a different story. its like you going and yelling at a customer service rep. at a store for something they have no control over, it gets you no where and you look stupid in the end.
Just trust them in what they are doing, they don't know how to fix the problem...but they are trying to help us out.
I just hate it when people b**ch -_-
First of all, I don't think anyone has been overly aggressive; at least not many. They've established these forums for us to communicate problems with their "beta". That's what we're doing. It's not like we're crashing someone's birthday party to ***** at them. We're doing exactly what is expected, finding problems, reporting them and discussing them (on a discussion forum).
There's a lot of flaws with your additional reasoning. I agree that yelling at a customer service rep regarding a product they don't have control over is a waste of time in most cases. They may not have direct control over the product they're selling, etc. I'm not advocating being rude - but you don't have to be rude to have realistic expectations regarding a paid product.
This however has nothing to do with addressing this performance issue with Cryptic employees regarding a game developed by Cryptic. While the forum moderators are not the game developers, they have direct lines of communication with management in their company to get answers to these issues and open up some meaningful dialog regarding them.
The second issue, is this game is *days* away from release/early access. I guess I'm old fashioned but I believe in getting what you pay for. If Cryptic wants me to spend my hard earned money on their product (and it's recurring fees/micro transactions) it needs to be a quality product FIRST. Note: Quality product does not mean perfect and bug free. Just quality. You can say "don't judge a beta becaues it's a beta" all you want but this game is 10 days from release. This is VERY close to the final product and regarding performance on many people's PC's well above the recommended requirements - it is not a quality product. I don't buy products on some company's word that they will deliver a quality product "someday" if I just pay for it now.
(I know it's likely there's a debugger running in the background that can cause fps loss, but if it's impacting the game this much - a word from the devs regarding it should be made and the debugger has to be removed before launch so people can see if that's the cause of the performance problems)
Archived Post
08-21-2009, 10:21 AM
Hi all, just my two cents:
I was messing with the options under "troubleshooting" in Video a bit and turned off multi-core and enabled GPU. All of a sudden I can play the highest setting without (almost) no hitches... In Canada even, which had slideshow-framerate a lot.
Hope this helps.
Well, this is interesting...
I disabled multi core and noticed no change in performance. It was exactly the same. But I was checking the game's CPU usage, and it's exactly the same with multi core off as it is on, a little over 50%. And yes, I have a dual core processor :)
Hmmm... is multi-core not working? Could this explain why performance is so miserable?
Archived Post
08-21-2009, 10:23 AM
Well I have a Single Core and I am experiencing these lag problems as well.
With min settings this rig should be able to pull off a nice 25-30 FPS. and that's my lowest expectation.
Archived Post
08-21-2009, 10:39 AM
The new patch that came out boosted my performance a bit. I can finally play the game on recommended settings with around 20-30 FPS most of the time. I really hope this problem can get fixed a lot more before release, but at least the game is playable and doesn't look like crap anymore.
Archived Post
08-21-2009, 10:42 AM
Here is what I don't understand. I'm monitoring my GPU and CPU usage, and neither is maxed out, yet I'm getting at best 40 FPS. What else could be the bottleneck?
Archived Post
08-21-2009, 10:44 AM
The new patch that came out boosted my performance a bit. I can finally play the game on recommended settings with around 20-30 FPS most of the time. I really hope this problem can get fixed a lot more before release, but at least the game is playable and doesn't look like crap anymore.
I noticed an improvement too. I thought it was because I'm now in Millennium City instead of Canada. I'll have to head back to CA and see what it's like there.
Archived Post
08-21-2009, 10:49 AM
good to know people are getting 10fps, same as me, and i have a sempron 2800 with 512mb ram
Archived Post
08-21-2009, 11:44 AM
I'm having the same performance issues, nearly independent of graphics settings.
Rig
Athlon 64 x2 Dual Core 4000
2 GB RAM
Nvidea GeForce 9800GT 512MB
Fully updated/tweaked windows vista
No running spyware or antivirus software
The PC is clean of spyware and antivirus problems
At 800x600 with video settings on min - 10 - 30 fps :confused:
At Reccomended Settings ( 1400x900 w/ sliders set to 100 and all other settings maxed ) - 6-20fps :confused:
The video settings themselves seem to have negligable bearing on the performance.
Archived Post
08-21-2009, 12:02 PM
First off, many thanks to all of you who have sent in performance profiles, they have helped a lot! From what I can tell it looks like there are two separate performance issues going on here (I'm not going to address crashes or graphics glitches in this post, since those are separate issues unrelated to this; they are being looked at by other programmers, I assure you!).
The first problem is that some people with high end NVIDIA graphics cards (9800s and 280s) are GPU fill bound running at a much lower than expected framerate (25 to 35 on the default settings). You can tell if you fall into this category because reducing the resolution (easiest way is to turn on the half resolution rendering option) dramatically increases your framerate. The good news with this problem is that we have been able to reproduce it here and are having NVIDIA look at it.
The other problem some of you are having is getting really low FPS (like 5 to 15) regardless of graphics settings. This indicates that you are CPU bound, which is very strange because most of you have great processors. From looking at the profiles you guys sent in it looks like something is stealing CPU time from our main thread, which could be from one of our other threads or from other processes running on your machines. I'm not sure which of those it is yet, and we have been completely unable to reproduce this in house, so I would like to ask the more technically minded of you who are having THIS problem (not the first one) to PM me so I can have you run a couple other tests.
I really appreciate all your help tracking these issues down, I know how frustrating it is when your game won't run smoothly!
Archived Post
08-21-2009, 12:19 PM
Thanks for keeping up on this WuXia!
Archived Post
08-21-2009, 12:21 PM
Is it possible that something isn't accepting say video cards that have less then 512 megs of ram properly and instead of evenly handling power it pushes it all onto the PC? I pretty much turn everything in the background off and play for maybe 30 mins and then boom i lose 15 to 20 frames.
Archived Post
08-21-2009, 12:23 PM
Is it possible that something isn't accepting say video cards that have less then 512 megs of ram properly and instead of evenly handling power it pushes it all onto the PC? I pretty much turn everything in the background off and play for maybe 30 mins and then boom i lose 15 to 20 frames.
This could be your CPU or GPU overheating and automatically underclocking itself. You might want to make sure your all the fans are working and not clogged up.
Archived Post
08-21-2009, 12:23 PM
Is it possible that something isn't accepting say video cards that have less then 512 megs of ram properly and instead of evenly handling power it pushes it all onto the PC? I pretty much turn everything in the background off and play for maybe 30 mins and then boom i lose 15 to 20 frames.
My video card has 1 GB of RAM on it so I don't think so.
Archived Post
08-21-2009, 12:35 PM
The other problem some of you are having is getting really low FPS (like 5 to 15) regardless of graphics settings. This indicates that you are CPU bound, which is very strange because most of you have great processors. From looking at the profiles you guys sent in it looks like something is stealing CPU time from our main thread, which could be from one of our other threads or from other processes running on your machines. I'm not sure which of those it is yet, and we have been completely unable to reproduce this in house, so I would like to ask the more technically minded of you who are having THIS problem (not the first one) to PM me so I can have you run a couple other tests.
I really appreciate all your help tracking these issues down, I know how frustrating it is when your game won't run smoothly!
this is EXACTLY my issue and thanks for acknowledging it. I am not a tech wiz but I'll toss out a theory. A lot of us had issues downloading the client. Some of us, myself included, moved our files around manually. Could we have caused a problem when we did this. I don't really want to reinstall the client from scratch(takes forever) but maybe it's worth doing. Anyone with CPU at 100% usage try reinstalling the "clean" client?
Archived Post
08-21-2009, 01:01 PM
this is EXACTLY my issue and thanks for acknowledging it. I am not a tech wiz but I'll toss out a theory. A lot of us had issues downloading the client. Some of us, myself included, moved our files around manually. Could we have caused a problem when we did this. I don't really want to reinstall the client from scratch(takes forever) but maybe it's worth doing. Anyone with CPU at 100% usage try reinstalling the "clean" client?
I'm going to try right now. The new file for Open Beta on File Planet has that three gig patch thrown in to it already so it shouldn't take me long.
Archived Post
08-21-2009, 01:03 PM
Ok! I'll throw in my bit of info so it hopefully helps.
I have a..
Processor: AMD Athlon 64 X2 Dual Core 5200+
RAM: 4 GB
Vista 32
G-Card: Geforce GTX 260
Res: 1360 x 768 (On a HDTV just testing something out.)
(Post-Processing on, but no effects under it are on. Bloom, Shadows, ect.. off)
Also running Game Booster to shut down all services that aren't needed.
Now I've been testing and found out something strange.
Like many here I have a particular issue. No matter turning it on or off multi-cpu under
the trouble shooting options in the video section... no change. It is stuck somewhere
between 8-30, mainly tanking to 10 when moving or with many on screen.
Average FPS is around 13-18.
Now I can run some much more resource and graphic resource hungry games much
easier. It might be that it isn' handling dual cores properly, or NVIDIA has an issue with
it's drivers?
UPDATE!!:
Ok! Here's 'out of character' video behavior CO is also doing. I will tilt the camera to
look down on the character, so I only see him and the ground only.
Now...
Most games have their FPS shoot up when not processing on screen stuff, and it
my FPS did shoot up to 38. BUT I clicked on the UI a bit and it tanked back to around
10 again. That is pretty funny behavior.
I can run Crysis, the Cryostasis Tech-Demo, and Fallout well over 40 in all on-screen
situations. (Many mobs, moving, complicated architecture. And in normal gameplay my
fps in those games with high settings is 60's to capped.) It seems that there is something
eating, bogging, or throttling the engine somehow. It's quite odd.
Archived Post
08-21-2009, 01:10 PM
This could be your CPU or GPU overheating and automatically underclocking itself. You might want to make sure your all the fans are working and not clogged up.
Uh No its not an over heating issue I play more graphically intense games then this on my machine without a problem. This is the only game that causes me to lose 20 frames after 30 mins of play time. Not to mention after logging out for a few hours ad coming back it remains borked.
Basically I log on and after 30 mins or so when it hits top prime time hours is when I get hit.
Archived Post
08-21-2009, 02:26 PM
The first problem is that some people with high end NVIDIA graphics cards (9800s and 280s) are GPU fill bound running at a much lower than expected framerate (25 to 35 on the default settings). You can tell if you fall into this category because reducing the resolution (easiest way is to turn on the half resolution rendering option) dramatically increases your framerate. The good news with this problem is that we have been able to reproduce it here and are having NVIDIA look at it.
The other problem some of you are having is getting really low FPS (like 5 to 15) regardless of graphics settings. This indicates that you are CPU bound, which is very strange because most of you have great processors. From looking at the profiles you guys sent in it looks like something is stealing CPU time from our main thread, which could be from one of our other threads or from other processes running on your machines. I'm not sure which of those it is yet, and we have been completely unable to reproduce this in house, so I would like to ask the more technically minded of you who are having THIS problem (not the first one) to PM me so I can have you run a couple other tests.
My Stuff-
BFG Nvidia Geforce GTX285 1GB - Driver version: 8.15.11.9038
Intel Core 2 DUO 6420 - OC 3.2/ 4 GB
Windows Vista 64 SP 1
Recommended settings except for (no comic oulining, no cinematic field, low shadows, No bloom, 4x AA, 1600x900, max char detail)
I would like to start off by saying that todays patch does seem to have helped out for me. I seem to be averaging a stable 25-35 FPS at present. Yesterday I was getting about 15-25 FPS with it dropping as low as 5FPS sometimes in town. However, I am not sure which of these above categories I fall into as with the first option, lowering resolutions or reducing AA to none seems to give only very small increases in FR or no noticable FR difference at all. I read that someone had increased performance by turning off the GUI. I laughed when I read that, but I tried it in game and sure enough I was getting no less then 10 FPS and as high as 30 FPS faster.
These were taken today after the patch. FrameRate is in the upper right corner (Game FPS counter and FRAPS in Yellow) The boost in FPS with the GUI off is stable and constant. The GUI is bottlenecking and sucking up FR for me. While on an indoor mission today I was averaging 38 FPS with the GUI on, which was great but I turned it off and it shot up to 70 FPS and remained stable between 70-74 FPS. Which is what I should be getting.
Standing Still with Gui ON
http://i650.photobucket.com/albums/uu227/Valeran113/GameClient2009-08-2116-41-47-91.jpg
Standing Still With Gui OFF
http://i650.photobucket.com/albums/uu227/Valeran113/GameClient2009-08-2116-41-59-19.jpg
Flying with GUI ON
http://i650.photobucket.com/albums/uu227/Valeran113/GameClient2009-08-2116-45-46-38.jpg
Flying with GUI OFF
http://i650.photobucket.com/albums/uu227/Valeran113/GameClient2009-08-2116-45-53-14.jpg
Archived Post
08-21-2009, 02:41 PM
I posted earlier, my issue with only 5-15 FPS still isn't fixed in the new patch.
WIndows XP service pack 3, 32 bit. 1gb ddr5 ram, 1000mhz clock speed RADEON (NOT NVIDIA!) 4800 HD video card. 2gb DDR2 memory. 3.0ghz dual core processor, intel e8400. Sata 1 hard drive. No background programs, drivers up to date. Champions uses up to 400mb of my ram, and up to 70% of my processor. It averages 150mb and 30%. I run on minimum settings with auto FPS smoother options off and GPU processing on, 1680/1050 fullscreen. It runs at 30 FPS when i first log in, but that quickly degrades after some combat.
The new patch did make my initial FPS smoothness last longer, but still runs out. It gets smoother if I restart the game. DEFINATELY some sort of memory leak.
Archived Post
08-21-2009, 03:32 PM
Hey Everyone,
I was having the same issue everyone is having I have:
C2D E6600
4GB of RAM
Geforce 9800 GTX
Windows Vista Ultimate
I play at 1920 X 1080
I was getting between 7-20 FPS which was killing me. My computer isnt the fastest but I was hoping to at least get 20-30 fps. I started fudging around and have now gotten it to 20-40 frames with some dipping into the teens when there are 10 people or more around, much better than when I started this.
1. Go to your NVIDIA control Panel and Disable PhysX
2. When you run the game check to see if you have a wmnetwk.exe (I found this using up 30% of my CPU)
If you see this, then go to services.msc on your run bar and stop the Windows media Player Network Sharing service.
In Game I turned off Anti-Aliasing, set my shadows to low, bloom to low and max physics debris objects to the lowest setting.
I hope this helps you guys out! Feel free to PM me if you have questions.
Archived Post
08-21-2009, 04:34 PM
Can someone help me on my thread? ty
Archived Post
08-21-2009, 05:00 PM
We would like a little more data from those of you who are getting poor performance on high-end systems. Specifically, if you are on a Core 2 Duo or Core 2 Quad, and have a GF9800 or Radeon 48xx HD or higher, and are consistently getting 20fps or less, please do the following for us:
In the Champions launcher/patcher, click Options, and under "Advanced Command Line", enter the following:
-SetTestingMode -threadPerf -showfps
Then start the game normally (you should see a bunch of debugging information in the lower left part of the screen), enter a zone where the performance is bad, and run this command to generate a screenshot:
/screenshot_ui_jpg
And email the screenshot (saved to Champions installation folder\Champions Online\Live\screenshots) to profiler@crypticstudios.com
Then exit, go back to the Options in the launcher, and remove these options from the "advanced command line".
If you have not already done so, please also follow the instructions here (http://forums.champions-online.com/showthread.php?t=33863) to send us a timerRecord profile at the same time.
Archived Post
08-21-2009, 05:31 PM
Sent mine in along with the profiler!
I like the game a lot, ohhh i cant wait till I'm playing this the way it was suppose to be played!
Archived Post
08-21-2009, 06:20 PM
We would like a little more data from those of you who are getting poor performance on high-end systems. Specifically, if you are on a Core 2 Duo or Core 2 Quad, and have a GF9800 or Radeon 48xx HD or higher, and are consistently getting 20fps or less, please do the following for us:
In the Champions launcher/patcher, click Options, and under "Advanced Command Line", enter the following:
-SetTestingMode -threadPerf -showfps
Then start the game normally (you should see a bunch of debugging information in the lower left part of the screen), enter a zone where the performance is bad, and run this command to generate a screenshot:
/screenshot_ui_jpg
And email the screenshot (saved to Champions installation folder\Champions Online\Live\screenshots) to profiler@crypticstudios.com
Then exit, go back to the Options in the launcher, and remove these options from the "advanced command line".
If you have not already done so, please also follow the instructions here (http://forums.champions-online.com/showthread.php?t=33863) to send us a timerRecord profile at the same time.
Just submitted my profiler file and the ticket!
Hope it helps out!!
Archived Post
08-21-2009, 06:31 PM
Sent mine. You asked for radeon 48xx after all, and that means me.
Archived Post
08-21-2009, 06:32 PM
We would like a little more data from those of you who are getting poor performance on high-end systems. Specifically, if you are on a Core 2 Duo or Core 2 Quad, and have a GF9800 or Radeon 48xx HD or higher, and are consistently getting 20fps or less, please do the following for us:
In the Champions launcher/patcher, click Options, and under "Advanced Command Line", enter the following:
-SetTestingMode -threadPerf -showfps
Then start the game normally (you should see a bunch of debugging information in the lower left part of the screen), enter a zone where the performance is bad, and run this command to generate a screenshot:
/screenshot_ui_jpg
And email the screenshot (saved to Champions installation folder\Champions Online\Live\screenshots) to profiler@crypticstudios.com
Then exit, go back to the Options in the launcher, and remove these options from the "advanced command line".
If you have not already done so, please also follow the instructions here (http://forums.champions-online.com/showthread.php?t=33863) to send us a timerRecord profile at the same time.
WuXia requested I do this a few minutes ago, but I didn't know the screen shot command. So I used Fraps and sent a .bmp file. If this is a problem please let me know and I will redo it and use the screen shot command then send you the .jpeg.
Archived Post
08-21-2009, 07:03 PM
Still crashing at atari logo screen every time. I submit the report every other time
Archived Post
08-21-2009, 08:02 PM
Submitted.
You should already have my previous profiler log, but I included another that goes along with the screenshot. The system information hasn't changed from my last ticket submission.
Archived Post
08-22-2009, 11:55 AM
Just wanted to throw this in... already sent in profiler information but I have two other observations.
Turning off the UI gives an immediate 20 FPS increase. I remember City of Heroes had this issue as well, so you might want to have people go back and look at what the solution for that was.
Second observation... the game client seems to only use around 500 MB of memory on average, this seems exceedingly low. I mean, I might be missing something here, but web browsers use that much memory.
Archived Post
08-22-2009, 01:37 PM
Well I am one of the people who feels that the video performance from my setup hasn't been very impressive (10-22 FPS with a Geforce GTS250) but after playing with multiple computers both here at my home and at friend's houses I have noticed a very strong trend.
My Gaming machine:
Athlon 64 X2 5000+
2 gigs DDR2 800 RAM
Geforce GTS 250
Recommended settings - 10-20 FPS
My friend's gaming rig:
Intel E8500
4 gigs DDR2 800 RAM
Geforce 8800GTS
Recommended settings - 25-40 FPS
My Laptop
Intel T2250
2 gigs RAM
Geforce Go7600
Recommended settings - 5 -12 FPS
My Home Theater PC:
Athlon 64 X2 7850
4 gigs DDR2 800 RAM
Geforce 9500GT
Recommended settings: 25 -40 FPS
The trend I saw in all of this is that the computers with the faster processors perform much better than the ones with slower CPUs even when the machine with the slower CPU has a much better video card installed.
I then started running the Nvidea System Monitor while playing and my suspicions were confirmed. In all cases, on all machines the CPU was being pushed to 90-100% while the temps on the GPU barely changed at all during gameplay.
This means that the game currently is not utilizing the graphics card to any real degree and is instead putting most of the graphics load onto the CPU, meaning that even if you had a Geforce GTS285, if you have a lower end CPU you will see poor graphics performance in Champions Online.
The only point in playing where I saw any serious workload being pushed to the graphics card is in the Character Creator menu. In that part of the game, the GPU temps spike up 15-25 degrees indicating that the code in that subprogram does put the majority of the workload onto the graphics card there, but in the rest of the game the code hasn't been optimized yet to take advantage of the higher end video cards.
The programmers probably didn't have enough time to optimize the graphics code for the entire game before launch and instead left the bulk of the performance issues running through the CPU in order to have the game quickly ready for launch. However, since the Character Creator is basically a seperate program (and one that they probably worked on first) the code for that program did get tweaked to use the graphics cards.
Swapping the CPUs in the Gaming and HTPC rigs essentially swapped the FPS in each machine.
Gaming machine with Athlon 64 X2 5000 - 10-20 FPS
Gaming machine with Athlon 64 X2 7850 - 25-40 FPS
HTPC machine with Athlon 64 X2 5000 - 10-20 FPS
HTPC machine with Athlon 64 X2 7850 - 25-40 FPS
This basically confirms that with an Nvidea baced system, the graphics processing load is being placed on the CPU and NOT the video card.
Archived Post
08-22-2009, 01:55 PM
It's funny, cause I have an ATI card and noticed something quite the opposite. Watching a CPU and GPU monitor while playing my CPU usage never got that high, about 65-70%. With post-processing on my GPU was maxed out at 100%; with it off I was around 50%. And my FPS on average was between 20-40 depending upon whether post-processing was on or off.
The part that baffles me in my case is that with post-processing off neither my CPU or GPU is maxing out, yet I still only get about 40 FPS. Where the heck is the bottleneck??
Core2Duo @ 3.6 GHz + Radeon HD4770
Archived Post
08-22-2009, 02:52 PM
I may have solved the problem, check out this thread:
http://forums.champions-online.com/showthread.php?p=770119#post770119
Archived Post
08-22-2009, 10:49 PM
I may have solved the problem, check out this thread:
http://forums.champions-online.com/showthread.php?p=770119#post770119
This fix only worked for the OP, don't bother.
Archived Post
08-23-2009, 12:07 AM
My 2 cents, and I have a high end conputer (quad core, Radeon 3870 512Mb... getting 30 fps most of time except flying): the running / flying issues are always for me related to loading environments. For example, let's say I'm flying very high in the sky: fps is high. Now I go down to ground: fps will go down to 1-5 as the ground environment is "loaded".
This is an example. It actually happens on all the maps, anytime a "new" environment is loaded.
I know the xbox and other consoles have some challenges with that mechanism. Could it be linked to an xbox / console code optimization?
Is it linked to the GPU memory? or GPU speed? or GPU memory speed? Something else?
Archived Post
08-23-2009, 12:13 AM
The game is definitely not optimized for more than 1 core at the moment. Single, Dual or quads makes no difference. There is some coding gone astray here regarding multiple core CPU's.
Archived Post
08-23-2009, 06:10 AM
if I keep still even with lots of people on screen I get 45-50fps with every graphic option maxed in the Burning Sands, on low I get 60+fps .. but as soon as I move on either settings I get less than 5fps then as soon as I stop moving they jump back up to the above fps. :(
ATI 4890HD 1GB
Q8200 Quad Core
4GB Ram
[EDIT]
Never mind.. fixed mine.. un-installed the first client and re-downloaded the updated one from fileplanet (the one where you don't have to move any files and only downloads a 168mb patch), now I get 50+fps both still or moving :D
Archived Post
08-23-2009, 09:08 AM
The game is definitely not optimized for more than 1 core at the moment. Single, Dual or quads makes no difference. There is some coding gone astray here regarding multiple core CPU's.
Yeah, i've heard this as well. What I don't get is, how could they let this happen? Tons of people have 2 cores now etc, I'd understand is having dual cores was a rarity..but it's not. :/
I mean my specs are :
Intel Core 2 Duo E8400
Radeon 4870 x2
3 gigs of ram
XP
And I gotta put most stuff too before even the half way point, and a few of the other options off...and even then I only get 30s-40s.
:(
Archived Post
08-23-2009, 10:38 AM
Well at the moment the only way I can squeeze out a good framerate is to turn on AMD fusion for gaming. If you have an AMD system I recommend trying it out it may help you in the long run until the optimization is better.Without it i linger between 15-25 fps. Doesn't matter what I do with the settings it always remains in that general area of performance.
Running on:
AMD Phenom 9600 quad-core 2.3 GHz
512mb Ati Radeon HD 4670
4 GB ram
Vista home premium 64-bit
AMD fusion for gaming utility can be found here:
http://game.amd.com/us-en/drivers_fusion.aspx?p=1
Archived Post
08-23-2009, 11:19 AM
I found turning pre-rendered frames to 0 in the Nvidia control panel helped my framerate. Went from hovering at around 20-25 FPS to 30-35.
Archived Post
08-23-2009, 06:14 PM
I found turning pre-rendered frames to 0 in the Nvidia control panel helped my framerate. Went from hovering at around 20-25 FPS to 30-35.
I'l have to try this and see if it helps.
While I thank the DEV's for this thread...has there been any progress on this? We are getting close to a week of these problems and its really becoming annoying to play this @ 5-30 FPS ..my god its just a MMO..they are typically less taxing on systems then say FPS (first person shooters). OK now stop reading this and get back to work optimizing ...I'm done with my mini rant:D
Archived Post
08-23-2009, 07:40 PM
I found turning pre-rendered frames to 0 in the Nvidia control panel helped my framerate. Went from hovering at around 20-25 FPS to 30-35.
That worked for me I now have 30 fps on low setting instead of 20 with 8800GTXOC
Archived Post
08-23-2009, 07:43 PM
Didn't work for me but thanks for the suggestion;)
Archived Post
08-23-2009, 09:23 PM
The game is definitely not optimized for more than 1 core at the moment. Single, Dual or quads makes no difference. There is some coding gone astray here regarding multiple core CPU's.
How about SLI? Because I have a quadcore cpu (@ 3GHz) and 2 NVIDIA 285 GTXs in SLI and I get worse performance than with Age of Conan on absolutely max settings. The FPS is still between 25-50 about 95% of the time, but the stuttering the other 5% of the time is annoying nonetheless...
Archived Post
08-24-2009, 05:03 AM
game ist almost impossible to play. on my machine i can run other games like crysis, prototype, fear 2 on highest settings, but CO simply fails. the first regions are acceptable, but millenium city is annoying, even in the small instances. the games freezes for up to 6 seconds completely, with my flying travel power i think almost all of the time i am teleporting ^^.
core 2 quad @ 2,3 gh, 4 gb ddr 2 ram, geforce 9600 gt, win 7 in win xp mode, game settings at zero performance, max speed, and i think too, the game is running on one processor...
Archived Post
08-24-2009, 06:45 AM
Well...its horrible to say that it makes me feel better that I am not alone. My system specs are not high end but between recommended and min required. I can play but its lag city and really doesnt matter if I dummy down my graphics or not. Its not fun. However I seem to have a bit better of a time then some of the higher end system specs here!!!! The devs should no doubt hammer this out. I have to goto work but I'll be back to maybe add my info here.
Thanks gang for making me feel less...lost in lag town all alone and broke.;)
Archived Post
08-24-2009, 09:54 AM
Hopfully they will fix the preformance issues. I get the same fps on medium grafix and low. I figured putting it on low would help but, there seems to be no differance. I was one of the blue/grey screen people that got fixed recently. I hope it's got something to do with that and they just need to optimize it a bit better.
You's already have my dxdiag but, i'm putting it up again just cause.
Archived Post
08-24-2009, 07:15 PM
I found turning pre-rendered frames to 0 in the Nvidia control panel helped my framerate. Went from hovering at around 20-25 FPS to 30-35.
hmmm does ATI have an equivalent option? I can't seem to find it =/
Archived Post
08-24-2009, 07:42 PM
I honestly don't know jack diddly about ATI cards. :(
Archived Post
08-24-2009, 07:55 PM
hmmm does ATI have an equivalent option? I can't seem to find it =/
No.
..............................
Archived Post
08-25-2009, 09:15 AM
I would love to log in and timer recored the performance issues. But I can't even log in past character select screen.
My champion I created a couple days ago doesn't retrieve a map list.
My champion I made yesterday stops loading the map half way through (going into Crisis in Canada)
I want to create a New Champion but it won't let me click "Next" when I select a framework. It won't let me select an energy builder if I select custom framework.
Anyway to resolve this so I can email you guys with some info for you to fix it?
Archived Post
08-25-2009, 02:04 PM
I did a test just for the lulz, my dual core 3ghz e8400 intel runs at the same FPS with dual core mode turned off. It's not using my second core, for certain.
Archived Post
08-25-2009, 02:26 PM
hmmzz i get 57 fps in power house anywere else its around 20fps.
Archived Post
08-26-2009, 04:09 AM
I am running the game in 1920x1200 full options except AA to none, and got 10-12 fps in Millenium city center with :
Intel Core 2 Duo E6850 3Ghz
4 Go DDR2 Vista 64
Two 8800 GTX cards in SLI mode.
I upgrade graphic cards to two 285 GTX cards in SLI mode, and now I have around 22-28 fps (but still falling to 12 fps sometime). It's playable but seems really bad for such a powerful hardware configuration.
Hope it will be fix soon.
Archived Post
08-26-2009, 04:12 AM
How about SLI? Because I have a quadcore cpu (@ 3GHz) and 2 NVIDIA 285 GTXs in SLI and I get worse performance than with Age of Conan on absolutely max settings. The FPS is still between 25-50 about 95% of the time, but the stuttering the other 5% of the time is annoying nonetheless...
I don't think the game uses even the power of ONE high-end card.
Archived Post
08-26-2009, 05:07 AM
yeah my fps is lucky to hit 30, even when im in an instance by myself it sits between 15-30.
intel core2 duo 3.00ghz
4gb ram
4870X2
two thousand dollar computer and my brother on my old machine runs it just as well.
Archived Post
08-26-2009, 05:23 AM
here are my system specs.
Athlon 64 X2 4200+
2 GB ram
Powercolor HD 3870 512mb
i think my system meets the minimum or even recommended system requirements.
I run the game on recommended settings.
there are 2 main issues currently
after some of the latest patches performance improved a little. getting fps of about 20-30 now.
but in some areas where there are many people. (especially when fighting the huge mega destroid), performance becomes terrible.
the 2nd issue i'm getting is when i go into dungeons or lairs (instances) whether alone or with a group. i get severe network lag, rubberbanding issues and server not responding messages. but when i go back to the main world, non of this happens.
hope they get this fixed in time for launch.
Archived Post
08-26-2009, 07:33 AM
I am fairly certain I meet the minimum requirements and that I just barely meet the recommended specs. I have run the game at its full out max resolution with all the settings as high as they could go (as my vid card supports) to the lowest resolution with almost nothing turned on. In all tests, regardless of what I ran, I came to the same result, rubberband movement with 5 - 14 fps
Intel Core 2 Duo 2.6 (e6750)
x4 1 GB sticks of OCZ DDR-2 (PC2 8500)
GeForce 8800 GT 512 MB PCI-e
I have reformatted my hard drive and re-installed windows XP SP3 (needed to be done anyways), I re-installed the beta client from file planet, updated all my drivers to the newest releases and ran a few diags on my current setup. What I was able to discover was that the GameClient.exe process seemed to suffer from memory leak issues (increasing memory usage). In game, I was basically getting something in the neighborhood of 3 - 12 fps while logged into any of my toons in any of the instances. Most of my play time revolved around 5 - 10 PM PST.
During my testing I made sure that I had the most recent video driver relase from nVidia (version 190.62) installed on my machine. It wasn't until I rolled this driver back to release 180.48, that I actually saw my fps jump up to 17 - 30 fps during play. I continued to monitor the GameClient.exe process which was still showing signs of memory leak issues, for approximately 1 hour. During play the "rubber-band" movement issue was still there, but only mildly so. However, the game did perform much better overall. I was going to further test this tonight by upgrading my video drivers to some more recent versions till I find the one that ultimately puts me back to where I started, but I wanted to throw this out there to see if it helps any of you other folks.
Archived Post
08-26-2009, 09:27 AM
This is funny somehow. As I said earlier, i was running the game with max speed and min performance settings. Today I turned on anything to max performance, wanted to look, if I get 1 or 2 fps ^^. But I was totally impressed that the overall performance was slightly better. Ok, I am still teleporting on the Millenium City map, but with 10 to 20 fps, but it's the same with the lowest performance setting. Someone said earlier that there maybe a memory leak. That may be possible, because the longer I play, the worse it gets. Regardless, this test cancels out my thoughts my machine could be the reason :rolleyes:
Archived Post
08-26-2009, 05:50 PM
I'm not going to put my specs up because this thread is filled with people having the same issues. I'm wondering how to get my money back at this point. It's not an easy thing to get a PC game out the door, but hitting open beta with these kinds of performance issues is pretty bad. I didn't expect an OB to be perfect, but this is unplayable. I don't know how there isn't more developer response on the forums to fix this problem. Are they even looking into it, or is this at the bottom of devtrack...
Archived Post
08-26-2009, 06:36 PM
I'm not going to put my specs up because this thread is filled with people having the same issues. I'm wondering how to get my money back at this point. It's not an easy thing to get a PC game out the door, but hitting open beta with these kinds of performance issues is pretty bad. I didn't expect an OB to be perfect, but this is unplayable. I don't know how there isn't more developer response on the forums to fix this problem. Are they even looking into it, or is this at the bottom of devtrack...
Make sure ,if you haven't, to report to them your problem as per the OP of this thread is a DEV and instructions on how to report are in first post. The more we report as a problem (I hope) the higher it goes in a priority to get fixed.
But I feel ya man what do we do cause I coughed up 50 bucks to play in a beta/game that others got to play beta for free..and I'm sitting here hoping (crosses fingers) that they are even trying to fix this major issue that's affecting so many of us. I mean its not that we are whining that this vs that minor imbalance in the game needs to be tweaked...we are playing and the game and it is borderline unplayable..period. I just cant stand playing in the desert anymore let alone playing in Millennium city the other night and it was at like 1/2 a frame a sec cause soo much action was going one (after the 40 th lvl present). And I have (like most of us) tried all the fixes , scaling down to half the resolution etc to try to get it to work ..or just be playable and still nothing. I see patches going out addressing this or that bug (zombies etc) and haven't seen one post in here by DEV since thread was started like 8 days ago...:( (my bad I see one on 22nd)
Archived Post
08-27-2009, 02:43 AM
My Machine:
Core i7 920@ 3Ghz
GF 295 GTX(Forceware 190.62)
SB Live
2 Raid 0 HDs
6GB DDR3 1600 Ram
Vista 64 SP2
I get about 25-35 FPS with everything on 1920x1080 with 4xMSAA. If i deactivate the shadows and lights i get about 35-60 FPS. But it still feels a little bit sluggish. Any ideas whats going wrong?
Archived Post
08-27-2009, 07:13 AM
Lol I wouldn't complain id love that FPS!!!
Here's my current setup/Rig:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3
System Manufacturer: Foxconn
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Memory: 2046MB RAM
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Display Memory: 512.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
I'm lucky to hit 10 FPS on minimum and i have no idea why!!! My Rig isn't that bad!!
Thanks, StripySniper
Archived Post
08-28-2009, 08:58 AM
yeah my fps is lucky to hit 30, even when im in an instance by myself it sits between 15-30.
intel core2 duo 3.00ghz
4gb ram
4870X2
two thousand dollar computer and my brother on my old machine runs it just as well.
My system is basically the same as yours, minus one gig of ram though. I'd get around late 20s-late 30s majority of the time, and that was with settings at below the half way point, and many of the effects turned off too.
Are the devs ever gonna throw us a bone here? Like I really am interested in playing, but they haven't come with an concrete help for those who need it. :/
Archived Post
09-11-2009, 08:07 AM
Like most everyone else here my fps went way down after the 9/10 patch. it's still that way after the 9/11 patch. Before that things were running great.
Archived Post
09-11-2009, 08:16 AM
Like most everyone else here my fps went way down after the 9/10 patch. it's still that way after the 9/11 patch. Before that things were running great.
I had the same problem until I turned off ambient occlusion, and then my FPS shot right back up again. I also keep shadows on low.
Archived Post
09-12-2009, 01:00 AM
Im running a AMD pehnom II X4 810 processor
2 gigs ram
Radeon4600 series Graphics card with 1 gig of memory
plenty of hard drive space etc etc and still get realy low fps however this is ONLY when i group with other players.
As of the last patch fps when solo has improved some except when i enter crowded areas but its playable.. In groups like doing burial mound or vipers nest its almost unplayable still can only group with a max of two people and run with graphics bottomed out (but that still only makes a slight ammount of diffrence). Realy need to look into the lag / rubber banding issue when in groups its keeping me from realy enjoying the game experience and after a while ill get bored running solo.
Archived Post
09-13-2009, 05:05 PM
FPS also went way down for me some time this week. Had not played since 9/8, logged in tonight and performance was noticeably different.
My specs:
CPU - AMD Athlon 64 X2 5000+
RAM - 3GB DDR2
GPU - Nvidia GeForce 8500GT - 512MB
Archived Post
09-14-2009, 05:56 AM
still no FPS change for me, it used to suck for the last 2 weeks, now it sucks the same.
Archived Post
09-15-2009, 05:48 AM
fps was bad but tolerable before but since the last patch it is now pretty much unplayable :(
CPU - Intel core duo T7300 2.0 ghz
Ram - 3gig
GPU - nvidia geforce 8600GT
Archived Post
11-04-2009, 12:07 PM
Not Having Problems here just noting cpu usage. Only problem I see is the extreme usage of the cpu!
game runs great for me
Im using Vista 64bit
Processor Intel(R) Core(TM)2 Extreme CPU X9650 @ 3.00GHz
Cpu usage is 65% most of the time and jumps often to around 85% thats crazy!
I have a logitech G15 keyboard I can see me cpu usage live on it
Memory (RAM) 8.00 GB DDR2 client uses about 1gb not a problem
Graphics NVIDIA GeForce 9800 GX2 Resolution 1360x768 max on my tv
27-33 FPS Most of the time with high settings
Archived Post
12-23-2009, 05:11 PM
:mad:Look . . . i am going to be nice in this post. there 374 players using the gtx 295 that have this 0 fps drop off ever few second. . . this is what i call it because if u use fraps free or not it shows fps on screen and u will see it go to 0 then right back up to your fps. Me i have 2 gtx 295's in my comp 12 gigs ddr3 and an i7 at 3.0 ghz. I have even tried i7 920 at its normal GHz and one gtx 295 and 1 gig of ram and same. . . what bad is we can’t get in contact with the dev's of this game no one can and no one will listen the support team does not care what we say they only do what they want. This game does not support gtx 295's not matter what and they are not working on it and will not work on it because they want to make sure everyone with a 8800 gt and below get their content. Why? Because most users who play have low end machines and use with high end machines they don’t think we would be playing this but only playing games like modern warfare 2 and things like that. if you read all post there is nothing from one dev not ONE that even speaks or even says anything about the gts 295. I have pay for the life time subscription and have lost my money. it’s sad a graphics cars 5 years older than the gtx 295 can play the game better then we can.:mad:
Archived Post
12-23-2009, 06:41 PM
:mad:Look . . . i am going to be nice in this post. there 374 players using the gtx 295 that have this 0 fps drop off ever few second. . . this is what i call it because if u use fraps free or not it shows fps on screen and u will see it go to 0 then right back up to your fps. Me i have 2 gtx 295's in my comp 12 gigs ddr3 and an i7 at 3.0 ghz. I have even tried i7 920 at its normal GHz and one gtx 295 and 1 gig of ram and same. . . what bad is we can’t get in contact with the dev's of this game no one can and no one will listen the support team does not care what we say they only do what they want. This game does not support gtx 295's not matter what and they are not working on it and will not work on it because they want to make sure everyone with a 8800 gt and below get their content. Why? Because most users who play have low end machines and use with high end machines they don’t think we would be playing this but only playing games like modern warfare 2 and things like that. if you read all post there is nothing from one dev not ONE that even speaks or even says anything about the gts 295. I have pay for the life time subscription and have lost my money. it’s sad a graphics cars 5 years older than the gtx 295 can play the game better then we can.:mad:
/snark on
So go buy yourself an 8800 and quit yer bellyaching. You certainly can afford it.
/snark off
Archived Post
03-23-2010, 02:48 AM
:mad:Look . . . i am going to be nice in this post. there 374 players using the gtx 295 that have this 0 fps drop off ever few second. . . this is what i call it because if u use fraps free or not it shows fps on screen and u will see it go to 0 then right back up to your fps. Me i have 2 gtx 295's in my comp 12 gigs ddr3 and an i7 at 3.0 ghz. I have even tried i7 920 at its normal GHz and one gtx 295 and 1 gig of ram and same. . . what bad is we can’t get in contact with the dev's of this game no one can and no one will listen the support team does not care what we say they only do what they want. This game does not support gtx 295's not matter what and they are not working on it and will not work on it because they want to make sure everyone with a 8800 gt and below get their content. Why? Because most users who play have low end machines and use with high end machines they don’t think we would be playing this but only playing games like modern warfare 2 and things like that. if you read all post there is nothing from one dev not ONE that even speaks or even says anything about the gts 295. I have pay for the life time subscription and have lost my money. it’s sad a graphics cars 5 years older than the gtx 295 can play the game better then we can.:mad:
So is it a specific problem with the GTX 295s? Cause I have i7 965 6GBs of RAM and 2xGTX 295. It ran fine when I left playing the game right after the halloween event. But now anything other than LOW settings gets me wildly varying frame rates and extremely choppy play. I mean if you look at my FRAPS graph its like an oscillating curve.
My question is simple, did the kitchen sink break this? I ask simply because I was able to play properly before, but now it is unplayable.
Archived Post
04-04-2010, 07:06 AM
i got choppy framrate to jumps between 0 and 50 even when standing still i got a geforce 8800GTS
iw noticed that my cpu usages is only 20% and my card runs hot
Archived Post
04-04-2010, 08:34 AM
Attach your DxDiag file and we can see if something is obviously wrong with your system.
Archived Post
04-07-2010, 02:41 AM
I got some overheating problem with CO, is the only game that bring my VGA over 90°.
Quick cfg:
Q9550@3,4ghz
GTX295
Asus Rampage
4gb DDR2 Cl4
1920x1080 resolution
PC is clean ( i'm a maniac), big case (HAF-932), right management of fans, latest drivers, V-sync on.
VGA never goes up to 82° with :
Stalker COP
Battlefield BC2
Dragon Age
Danw of war 2
Bioshock
Age Of Conan DX10
I've tryed to disable/enable some effects without results, anyone with the same overheat problem ? :(
P.S. I can't attach Dxdiag, the board tell me that it's too big :(
Archived Post
04-07-2010, 03:44 AM
You can put your DxDiag file in a .zip file and then attach it. Or you can spread it across several files and attach them all.
If you're overclocking considerably and have an overheating problem, then the first thing to try is restoring the stock speed. Certainly, it's your processor that is overclocked and your video card that is overheating, but you didn't say if you've overclocked your video card as well.
Archived Post
04-07-2010, 04:54 AM
VGA has stock settings :p
Here Dxdiag ( thx 4 the tip )
Archived Post
04-07-2010, 07:24 AM
I don't see anything wrong in your DxDiag file. If you've tested with other games, then the problem might be as simple as Champions Online pushing your video card harder than most other games. This game does tend to do that to Nvidia cards (but not ATI cards), for whatever reason.
Perhaps the real moral of the story is that, apart from liquid cooling, cards with a TDP in the neighborhood of 300 W are prone to overheat even if the user does everything right. Depending on your frame rate, you may be able to reduce video card load by turning vertical sync on. You can certainly reduce it by using /maxfps. There's also an option in the game to reduce video card load. Or you could underclock the card. I'm not sure if you can disable one of the GPUs and just run it like a GTX 275, but if you can, that would be another option.
Archived Post
04-07-2010, 08:13 AM
Vsync is already on, btw i'm going to test untill i find the culprit, i'm almost shure it's caused by some setting too high ( i pushed up a little bit settings ), stay tuned :p
Archived Post
04-07-2010, 10:22 AM
Vsync is already on, btw i'm going to test untill i find the culprit, i'm almost shure it's caused by some setting too high ( i pushed up a little bit settings ), stay tuned :p
You could also try forcing your fan to 100%, just in case it's not doing it automatically. One reason the game pushes Nvidia hardware so much is due to PhysX -- something that gets done in software with ATI cards.
Archived Post
04-07-2010, 10:47 AM
You could also try forcing your fan to 100%, just in case it's not doing it automatically. One reason the game pushes Nvidia hardware so much is due to PhysX -- something that gets done in software with ATI cards.
Nonsense. In any reasonably balanced setup, it gets done on the CPU, not the video card, regardless of the video card brand. If your video card is already pushed to the limit while the processor is half idle, moving computations that a processor does well off of the CPU and onto the video card is a stupid thing to do. The only reasons to run physics computations on the video card are if you have a woefully inadequate processor (e.g., a Pentium 4) paired with a very powerful video card, or if Nvidia paid the game developers a bunch of money to turn PhysX computational demands high enough that it's better described as a benchmark than a game. The latter doesn't describe Champions Online, and the former doesn't describe Zuxx's processor.
Besides, if PhysX pushed a video card all that hard, why aren't there constant stories of dedicated PhysX cards overheating in the games that use it extensively? If a card has does as much PhysX computations as 3D rendering, it doesn't mean the card works twice as hard. It means it cuts your frame rate in half, and spends half of its time doing PhysX and the other half doing 3D rendering. If PhysX only doesn't push the card as hard as 3D rendering only, then that actually eases the load on the video card. Indeed, this last scenario is likely, as I doubt that PhysX can make use of TMUs and ROPs, though that's just speculation on my part.
Archived Post
04-07-2010, 12:20 PM
Nonsense. In any reasonably balanced setup, it gets done on the CPU, not the video card, regardless of the video card brand. If your video card is already pushed to the limit while the processor is half idle, moving computations that a processor does well off of the CPU and onto the video card is a stupid thing to do. The only reasons to run physics computations on the video card are if you have a woefully inadequate processor (e.g., a Pentium 4) paired with a very powerful video card, or if Nvidia paid the game developers a bunch of money to turn PhysX computational demands high enough that it's better described as a benchmark than a game. The latter doesn't describe Champions Online, and the former doesn't describe Zuxx's processor.
AFAIK the drivers won't switch from GPU to CPU processing on the fly. It's one or the other. And which you should choose is more about what games you're playing, not necessarily your hardware. Some games push the CPU hard, some the GPU. Making broad generalizations is not really accurate, cause not all games perform the same way.
Besides, if PhysX pushed a video card all that hard, why aren't there constant stories of dedicated PhysX cards overheating in the games that use it extensively?
Because PhysX only uses certain parts of the hardware, namely the shader units. The rest of the hardware (texture units, ROPS, much of the VRAM) goes virtually unused and therefore doesn't generate any significant heat.
If a card has does as much PhysX computations as 3D rendering, it doesn't mean the card works twice as hard. It means it cuts your frame rate in half, and spends half of its time doing PhysX and the other half doing 3D rendering. If PhysX only doesn't push the card as hard as 3D rendering only, then that actually eases the load on the video card. Indeed, this last scenario is likely, as I doubt that PhysX can make use of TMUs and ROPs, though that's just speculation on my part.
Again, more generalizations. It depends upon the game and the PhysX implementation. Let's say for example that CO uses 65% of your GPU for game rendering and 25% for PhysX. If you turn off PhysX or force it into software your GPU is going to run at 65%. Set PhysX to another card and it's still 65%. Set it to the main card and now it's usage will climb to 90%. You're using one card to run two separate processes, which is definitely going to push the card harder than just one.
CO uses a fairly minimal amount of PhysX, but it's enough to push a single card much higher than it would go otherwise. Which will cause temps on that card to rise.
The other part of the equation is headroom. If you're using vsync or the /maxfps setting you may not realize your card is doing a lot more work with GPU PhysX instead of CPU PhysX because in both cases the card is still able to render 60 FPS. It's just working a lot harder to do it. So temps rise.
Archived Post
04-07-2010, 02:09 PM
And which you should choose is more about what games you're playing, not necessarily your hardware. Some games push the CPU hard, some the GPU.
And how many games with GPU PhysX are there that are processor bound with a reasonably balanced system and PhysX running on the GPU? Can you name one? Until any such games actually exist (which may or may not ever happen), they're not an important consideration.
Because PhysX only uses certain parts of the hardware, namely the shader units. The rest of the hardware (texture units, ROPS, much of the VRAM) goes virtually unused and therefore doesn't generate any significant heat.
Bingo. So why are you arguing that for a card to stop 3D rendering and focus on PhysX instead will make the card run hotter?
Again, more generalizations. It depends upon the game and the PhysX implementation. Let's say for example that CO uses 65% of your GPU for game rendering and 25% for PhysX. If you turn off PhysX or force it into software your GPU is going to run at 65%. Set PhysX to another card and it's still 65%. Set it to the main card and now it's usage will climb to 90%. You're using one card to run two separate processes, which is definitely going to push the card harder than just one.
Except that there don't exist GPUs that can do both at once. In order to do any PhysX at all, a GPU has to completely stop rendering 3D stuff, start doing some PhysX computations, finish the PhysX computations, stop doing PhysX, and return to 3D rendering. One of Nvidia's selling points of their new Thermi cards (yes, they're bad enough to earn a derisive nickname) is that it can switch back and forth between them much faster than their previous cards, so you don't get the choppy frame rates of trying to do both on a single card.
If a card would be putting out 150 W while doing 3D rendering or 100 W for PhysX, but you change it to instead put out 150 W half of the time and 100 W the other half, that gives you an average power consumption of 125 W, which is less than 150 W.
The other part of the equation is headroom. If you're using vsync or the /maxfps setting you may not realize your card is doing a lot more work with GPU PhysX instead of CPU PhysX because in both cases the card is still able to render 60 FPS. It's just working a lot harder to do it. So temps rise.
Yes, if a card is idle a considerable chunk of the time, then doing PhysX on the card as well will make the card run hotter. But if your video card is idle a considerable chunk of the time and still overheating, the card has serious problems.
Archived Post
04-07-2010, 02:46 PM
And how many games with GPU PhysX are there that are processor bound with a reasonably balanced system and PhysX running on the GPU? Can you name one? Until any such games actually exist (which may or may not ever happen), they're not an important consideration.
Batman Arkham Asylum will drive your CPU into the ground with software PhysX on high.
Bingo. So why are you arguing that for a card to stop 3D rendering and focus on PhysX instead will make the card run hotter?
Except that there don't exist GPUs that can do both at once. In order to do any PhysX at all, a GPU has to completely stop rendering 3D stuff, start doing some PhysX computations, finish the PhysX computations, stop doing PhysX, and return to 3D rendering. One of Nvidia's selling points of their new Thermi cards (yes, they're bad enough to earn a derisive nickname) is that it can switch back and forth between them much faster than their previous cards, so you don't get the choppy frame rates of trying to do both on a single card.
But they do do both at once, just in different parts of the card. PhysX only uses the shader units. The rest of the card is off doing 3D rendering. Even if there were a complete disconnect between both modes, doing both still means the card is doing more work and will generate more heat. In normal 3D rendering the card will produce 60 FPS, though it may be capable of doing 100, 200, or more. So there is a lot of downtime that is then used for PhysX. The card is going to work harder trying to do 2 things at once. This is pretty basic stuff here, I don't understand why you're having trouble grasping it.
Yes, if a card is idle a considerable chunk of the time, then doing PhysX on the card as well will make the card run hotter.
Exactly.
But if your video card is idle a considerable chunk of the time and still overheating, the card has serious problems.
True, but that's an entirely different issue.
Archived Post
04-07-2010, 03:17 PM
Batman Arkham Asylum will drive your CPU into the ground with software PhysX on high.
That's why I said with PhysX done on the GPU. This doesn't look terribly processor-limited to me:
http://www.anandtech.com/show/2841/24
Granted, that review uses an overclocked Core i7, but if you're still GPU-bound at well over 200 frames per second, any reasonable processor can deliver a plenty fast enough frame rate, and still have plenty of power leftover for physics computations.
So Nvidia paid the company a bunch of money to make the PhysX unreasonably demanding to the point that maxing PhysX is more a synthetic benchmark than a game. And also to artificially disable anti-aliasing on ATI cards, for good measure. But even in the best edge case you can find, there's plenty of processing power for a reasonable amount of physics computations. Which is precisely my point.
But they do do both at once, just in different parts of the card. PhysX only uses the shader units. The rest of the card is off doing 3D rendering. Even if there were a complete disconnect between both modes, doing both still means the card is doing more work and will generate more heat. In normal 3D rendering the card will produce 60 FPS, though it may be capable of doing 100, 200, or more. So there is a lot of downtime that is then used for PhysX.
Except that it can't do both at once. Why do you think video cards had shaders in the first place? It wasn't for physics computations; they're needed for 3D rendering. The game can switch back and forth every few milliseconds, and at a macroscopic level look like it's doing both at once. But for thermal purposes, that's very much doing only one thing at a time.
Cards overheating isn't caused by the card being completely idle 20% of the time rather than 30% of the time and slightly decreasing the average power usage while not idle. Most games won't make a card overheat even if the card is idle 0% of the time. Actually, if a card is built well enough, no real games should make it overheat. But the GeForce GTX 295 is one of those weird cards that never should have existed, as the only real point is for Nvidia to be able to say it exists and point to it on benchmark lists, and not for people to actually use it.
Archived Post
04-07-2010, 03:38 PM
That's why I said with PhysX done on the GPU. This doesn't look terribly processor-limited to me:
http://www.anandtech.com/show/2841/24
Granted, that review uses an overclocked Core i7, but if you're still GPU-bound at well over 200 frames per second, any reasonable processor can deliver a plenty fast enough frame rate, and still have plenty of power leftover for physics computations.
So Nvidia paid the company a bunch of money to make the PhysX unreasonably demanding to the point that maxing PhysX is more a synthetic benchmark than a game. And also to artificially disable anti-aliasing on ATI cards, for good measure. But even in the best edge case you can find, there's plenty of processing power for a reasonable amount of physics computations. Which is precisely my point.
Except that it can't do both at once. Why do you think video cards had shaders in the first place? It wasn't for physics computations; they're needed for 3D rendering. The game can switch back and forth every few milliseconds, and at a macroscopic level look like it's doing both at once. But for thermal purposes, that's very much doing only one thing at a time.
Cards overheating isn't caused by the card being completely idle 20% of the time rather than 30% of the time and slightly decreasing the average power usage while not idle. Most games won't make a card overheat even if the card is idle 0% of the time. Actually, if a card is built well enough, no real games should make it overheat. But the GeForce GTX 295 is one of those weird cards that never should have existed, as the only real point is for Nvidia to be able to say it exists and point to it on benchmark lists, and not for people to actually use it.
Dude, you're just wrong. I've tried to explain it to you in the simplest way possible but you're just not listening.
CPUs are horribly inefficient at PhysX processing, like an order of magnitude or more. Compounding the problem is that having poor PhysX performance will bring down your FPS even if the GPU can easily keep up. This is because the entire system has to wait for the PhysX data so it can be inserted into the 3D pipeline. You don't want to do CPU PhysX unless you have no other choice.
And while the shaders can't do two things at once the cards have more than just shaders. While the shaders are processing PhysX data the texture and raster units are processing the last batch of 3D data from the shaders before they switched over. It's the whole nature of massively parallel and pipelined architecture.
You're right tho, properly cooled cards should never overheat. If they are there is a cooling problem. Sometimes it's a problem with the rig itself (not enough fans, blocked fans) and sometimes it's a manufacturing problem (inadequate thermal solution on the card, especially if its factory overclocked).
Archived Post
04-07-2010, 04:52 PM
CPUs are horribly inefficient at PhysX processing, like an order of magnitude or more. Compounding the problem is that having poor PhysX performance will bring down your FPS even if the GPU can easily keep up. This is because the entire system has to wait for the PhysX data so it can be inserted into the 3D pipeline. You don't want to do CPU PhysX unless you have no other choice.
Suppose that a game is tessellated to the point of having millions of polygons. It then tries to run the game at a resolution of 7680x3200, and with 16x SSAA on, for good measure. With any video card on the market, that would likely crash entirely, or at best have an unplayably slow frame rate, more readily expressed in seconds per frame than frames per second. Does that mean that video cards aren't good at 3D rendering?
Of course not. It only means that if you want the game to run properly, you have to keep the graphical settings reasonable. And so it is with physics computations. If you design a game with wholly unreasonable settings, then yes, you can overwhelm a processor. Nvidia has paid several game developers to at least give players the option to do that, to give them a talking point on why people should buy an Nvidia card in spite of losing badly on performance per watt, and losing badly on performance per dollar in the $150+ segment of the market.
PhysX was around and used in many games long before any video cards could run it. It ran on a processor, and worked just fine. We have far more powerful processors now, so it can run on a processor and still work just fine if the game is designed for it.
Yes, I'm aware that the top video cards have raw computational power of an order of magnitude or more better than the top processors, at least if the code is something that video cards can handle well. Computers have memory bandwidth about two orders of magnitude greater than hard drive bandwidth. That doesn't mean that games should avoid using a hard drive, but only that they should design around the limitations of hard drives.
While the shaders are processing PhysX data the texture and raster units are processing the last batch of 3D data from the shaders before they switched over.
Nvidia's architectures are fairly shader-limited to begin with. A Cypress has 1600 shaders, compared to 240 for a GT200b. Meanwhile, they have the same numbers of 80 TMUs and 32 ROPs. Nvidia does clock the shaders at more than double the speed of the other parts, but the shader to TMU processing power ratio for GT200b is about 1/3 what it is for Cypress. The same applies for the shader to ROP ratio. If the TMUs and ROPs are waiting on shaders even while the card is only doing 3D rendering, then mixing in workload that uses only shaders isn't going to increase shader workload, since they're already maxed out. It will decrease TMU and ROP usage, though. GT200b has more memory bandwidth than it can make use of, so that's not the limiting factor, either.
What you describe might make sense on a recent AMD card, which tend to have too many shaders and leave them waiting on other components. But AMD cards don't run the PhysX API.
Archived Post
04-07-2010, 05:30 PM
Suppose that a game is tessellated to the point of having millions of polygons. It then tries to run the game at a resolution of 7680x3200, and with 16x SSAA on, for good measure. With any video card on the market, that would likely crash entirely, or at best have an unplayably slow frame rate, more readily expressed in seconds per frame than frames per second. Does that mean that video cards aren't good at 3D rendering?
Of course not. It only means that if you want the game to run properly, you have to keep the graphical settings reasonable. And so it is with physics computations. If you design a game with wholly unreasonable settings, then yes, you can overwhelm a processor. Nvidia has paid several game developers to at least give players the option to do that, to give them a talking point on why people should buy an Nvidia card in spite of losing badly on performance per watt, and losing badly on performance per dollar in the $150+ segment of the market.
PhysX was around and used in many games long before any video cards could run it. It ran on a processor, and worked just fine. We have far more powerful processors now, so it can run on a processor and still work just fine if the game is designed for it.
Yes, I'm aware that the top video cards have raw computational power of an order of magnitude or more better than the top processors, at least if the code is something that video cards can handle well. Computers have memory bandwidth about two orders of magnitude greater than hard drive bandwidth. That doesn't mean that games should avoid using a hard drive, but only that they should design around the limitations of hard drives.
Nvidia's architectures are fairly shader-limited to begin with. A Cypress has 1600 shaders, compared to 240 for a GT200b. Meanwhile, they have the same numbers of 80 TMUs and 32 ROPs. Nvidia does clock the shaders at more than double the speed of the other parts, but the shader to TMU processing power ratio for GT200b is about 1/3 what it is for Cypress. The same applies for the shader to ROP ratio. If the TMUs and ROPs are waiting on shaders even while the card is only doing 3D rendering, then mixing in workload that uses only shaders isn't going to increase shader workload, since they're already maxed out. It will decrease TMU and ROP usage, though. GT200b has more memory bandwidth than it can make use of, so that's not the limiting factor, either.
What you describe might make sense on a recent AMD card, which tend to have too many shaders and leave them waiting on other components. But AMD cards don't run the PhysX API.
You can't compare ATI shaders to Nvidia shaders. They are not the same. This is clear because if they were then Cypress cards would be almost 7x faster than GT200s. And we know that's not the case. The bottom line is this (and here's where my portion of this discussion is over cause I've already explained it 3 times now): having the same card do 3D rendering and PhysX processing is going to make the card do more work and run hotter. It's as simple as that. You might choose to not believe it, but you'd be fooling yourself.
And I still don't get why you're advocating running PhysX on the CPU? Honestly, it's ********. Most games won't even let you do it, and if they do they set the PhysX level to an absolute minimum. You're certainly not doing yourself any favors.
I feel like I'm in Bizarro forums. I'm not even sure what you're arguing with me about anymore.
Archived Post
04-07-2010, 05:40 PM
And I still don't get why you're advocating running PhysX on the CPU? Honestly, it's ********. Most games won't even let you do it, and if they do they set the PhysX level to an absolute minimum. You're certainly not doing yourself any favors.
All games that use PhysX allow it to run on the CPU. Most only allow it to run on the CPU, and won't let it run on a video card. For that matter, most people don't have a video card that can run PhysX on the video card, so it has to run on the CPU or else the game won't run at all.
But it's simple, really. Run Champions Online with PhysX running on the CPU. Open Task Manager and go to the Performance tab. For me, it shows around 20%-30% CPU usage. So even if I could, why would I want to take work away from the processor and give it to the video card, which already has all it can handle?
Archived Post
04-07-2010, 06:11 PM
All games that use PhysX allow it to run on the CPU. Most only allow it to run on the CPU, and won't let it run on a video card. For that matter, most people don't have a video card that can run PhysX on the video card, so it has to run on the CPU or else the game won't run at all.
But it's simple, really. Run Champions Online with PhysX running on the CPU. Open Task Manager and go to the Performance tab. For me, it shows around 20%-30% CPU usage. So even if I could, why would I want to take work away from the processor and give it to the video card, which already has all it can handle?
Whatever makes you happy dude. You're in dreamland. But if it works for you more power to ya.
Archived Post
11-29-2010, 06:48 PM
Well, after I took about a year off from CO I thought I would give it another go to see if the performance issues had been settled.
This time I ran the game on two different machines, my desktop and alienware m15x latop.
Nothing has change. The performance is still garbage.
The only conclusion I can come to is that CO is just junk software - it's really that simple.
Archived Post
11-29-2010, 07:06 PM
What are your performance issues? And attach the DxDiag file for both machines so we can see if you've got hardware that should run it well.
Archived Post
11-29-2010, 10:40 PM
Performance is fine here, on par with 2 other MMOs.
Archived Post
01-27-2011, 02:37 PM
I'm having frequent lag problems especially when moving around or turning the camera around.
I have a pretty decent system, I can play Crysis on Med-High at 30-4fps so I dont understand why I'm having these problems with this lower graphic-intense game...
(By LAG I mean mini-pauses when moving or changing angles, not internet related.)
[Cannot post attachments]
How do I post my DxDiag?
Sys Spec:
Win7 Home 64-bit
Intel C2D T9900 3.06ghz
4gb Ram
Nvidia GTX 260M
500GB HDD 5400rpm
Archived Post
01-27-2011, 02:46 PM
I'm having frequent lag problems especially when moving around or turning the camera around.
I have a pretty decent system, I can play Crysis on Med-High at 30-4fps so I dont understand why I'm having these problems with this lower graphic-intense game...
(By LAG I mean mini-pauses when moving or changing angles, not internet related.)
[Cannot post attachments]
How do I post my DxDiag?
Sys Spec:
Win7 Home 64-bit
Intel C2D T9900 3.06ghz
4gb Ram
Nvidia GTX 260M
500GB HDD 5400rpm
I'd try lowering the draw distance. You might also want to play around with post-processing and shadows. The graphics in this game are pretty darned intensive. Moreso than one might think.
You might also want to start a new thread. This one is very old, and the mods here hate necrotizing threadiitis.
Archived Post
09-28-2011, 07:21 AM
Just so other people don't waste their time with the procedure, here's what happens when you try to send something to the adress :
profiler@crypticstudios.com
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
Great.
Archived Post
09-29-2011, 01:36 AM
when i start the game from launcher it say trying to update launcher and then gave me connection error (failed to establish connection with patch server ) why ????? i already have connection !!!Ty
Archived Post
12-02-2011, 07:42 PM
That Profiler Email doesn't exist. As my email was sent back to me.
Care to update it with whatever the new one is so I can send my report?
Archived Post
12-02-2011, 11:43 PM
Since the Cookie Conundrum Patch.... I've been having server connection issues, Patcher being broken, rubberbanding, lag.
when i start the game from launcher it say trying to update launcher and then gave me connection error (failed to establish connection with patch server ) why ????? i already have connection !!!Ty
Go here: http://forums.champions-online.com/showthread.php?t=140787
Theres some advice what to do.
Archived Post
12-11-2011, 07:26 AM
Sorry for what may be a newbie tech question, but I keep getting this message whenever I try to log on; "Version Mismatch".
...what gives? I've been playing for months...do I need to reinstall the game? I've done some searching, and messages from 2009 say something about 'logging on as an Administrator', which means nothing to me. :(
Archived Post
12-11-2011, 07:33 AM
Left click the Patcher icon, you get a window, click Run As Administrator, or something like that, mines not running in english.
Archived Post
12-11-2011, 07:42 AM
Thanks for the suggestion, but it doesn't seem to be working in this case...
I get to the loading screen, but when it finishes loading, and you would normally get to the screen where you pick which toon you want to play, I continue to get "Version Mismatch" instead. I guess I could try re-installing...think that might help or just be a waste of time? Funny thing is that I decided to go play some Champions because I was playing a different game that got me all frustrated! Guess it's just not my gaming day.
Archived Post
12-11-2011, 07:46 AM
Hey, I just discovered the Force Verify button...let's see what it does...
As a side note, I also still have the message that the game will be taken down Friday night...perhaps it's because I didn't get a patch?
Archived Post
12-11-2011, 07:48 AM
Okay...Forced Verify seems to have done the trick! :)
Archived Post
12-11-2011, 07:51 AM
Try Force Verify in Patcher options.
Gah.:D
Archived Post
12-11-2011, 09:08 AM
Thanks for the suggestion, but it doesn't seem to be working in this case...
I get to the loading screen, but when it finishes loading, and you would normally get to the screen where you pick which toon you want to play, I continue to get "Version Mismatch" instead. I guess I could try re-installing...think that might help or just be a waste of time? Funny thing is that I decided to go play some Champions because I was playing a different game that got me all frustrated! Guess it's just not my gaming day.
Click Options on the launcher and check "force verify". See if that helps. Version mismatch means the copy of the game you have on your computer doesn't match the current version that the server expects the see. Verifying *should* fix it.
EDIT: oops, a bit late to the party...
Archived Post
01-28-2012, 03:18 AM
OK I am not sure what the heck is going on.firstly my hardware is far beefy enough to run the game I checked my video card I think may be the cause but I have been playing the game just fine up to now with the same hardware now all the sudden I get horrible bouts of rubber banding,and I crash all the time ..than I will have brief moments where everything is great than back to everything is jacked up .Even now I reset it to the defaults which looked horrible it went smooth as glass and than crashed .ramped up stuff past what I figure my video card can do it ran pretty OK for a bit than crashed.Also the trucks for the mission keep on trucking have vanished so i am totally at a loss.Any help would be very much appreciated.Thank you for your time.:confused:
Archived Post
01-28-2012, 07:41 AM
OK I am not sure what the heck is going on.firstly my hardware is far beefy enough to run the game I checked my video card I think may be the cause but I have been playing the game just fine up to now with the same hardware now all the sudden I get horrible bouts of rubber banding,and I crash all the time ..than I will have brief moments where everything is great than back to everything is jacked up .Even now I reset it to the defaults which looked horrible it went smooth as glass and than crashed .ramped up stuff past what I figure my video card can do it ran pretty OK for a bit than crashed.Also the trucks for the mission keep on trucking have vanished so i am totally at a loss.Any help would be very much appreciated.Thank you for your time.:confused:
Rubberbanding is typically a network issue, not a hardware issue. It happens when the game client loses sync with the game server (the client thinks you're in one place and the server thinks you're in another, and when they eventually resync you snap back to where the server says you are).
Crashing can happen for any number of reasons. You could try doing a force verify in the launcher, just to ensure you don't have any corrupted files. But from what you're describing it sounds to me like either your video card is overheating or beginning to fail, or both. Open up your case and clean out all the dust, paying special attention to the case fans, CPU fan, and video card fan. After you've done this leave the case open, start up the machine and ensure all the fans are actually spinning.
You could also download and run Prime95, 3D Mark Vantage, and Memtest86. Prime95 will stress test your CPU and memory to ensure they're working correctly. Memtest86 will check your RAM and report any anomalies, and Vantage will stress test your video card (signs of impending failure include seeing strange objects, distortion, or artifacting, or having the test crash). But don't do any of these tests until you've cleaned out all the dust.
Also ensure you're using the latest version of DirectX and video card drivers.
Archived Post
01-28-2012, 09:16 AM
Thank you very much for your reply.I went to the navidia site and got the latest drivers just encase,um not to sound lite a total dork but um not really sure how to open my PC "yup sure that sounds bad but its true"ive used a can of air on the vents and fans from the outside so far.
Archived Post
01-28-2012, 09:27 AM
Thank you very much for your reply.I went to the navidia site and got the latest drivers just encase,um not to sound lite a total dork but um not really sure how to open my PC "yup sure that sounds bad but its true"ive used a can of air on the vents and fans from the outside so far.
Looking at your PC from the front, the left side panel is removable, held in place typically by 2 screws in the rear. Remove the screws and the panel should slide back and then pop off, though it often can take a bit of effort.
When using compressed air make sure you don't let the fans spin uncontrollably as it can burn them out.
Archived Post
02-02-2012, 08:36 PM
It may be the system problem It can be resolved by the Online authentication of the system/
Archived Post
02-07-2012, 09:02 AM
1) Every time I go to play the game it has to patch again. This takes between 2 and 3 hours. Is there any way around this?
2) Your game was purchased for me before Christmas. It was purchased new. I was suppose to get a month gold membership with the purchase. But when I put in the key code it said its already been used.
3) Iv been searching your sight for an email address or a link or any thing to get me in touch with some kind of support personnel. I haven't been able to find one. Is there a phone number or any one I could email to help me with these problems.
Archived Post
02-07-2012, 09:06 AM
1) Every time I go to play the game it has to patch again. This takes between 2 and 3 hours. Is there any way around this?
2) Your game was purchased for me before Christmas. It was purchased new. I was suppose to get a month gold membership with the purchase. But when I put in the key code it said its already been used.
3) Iv been searching your sight for an email address or a link or any thing to get me in touch with some kind of support personnel. I haven't been able to find one. Is there a phone number or any one I could email to help me with these problems.
You should create a new thread for this.
Archived Post
02-29-2012, 11:34 AM
Well today I noticed that i get "pushed" around without moving voluntarily. i believe the term is rubberbanding. I was in a whiteout and totally made it to where my friends were and started shooting, when all of a sudden i was back at the beginning point( no i didn't die).
But when i DID die and tried to log out, i couldn't although i was able to chat in the chatroom. then when it finally seemed to catch up,it was as if the toon was repeating all the movements i had made when she was lying down, in superspeed,and then ended up looking like someone hadbroken her in two, witht he top half lopping over...as if she were doing expressive dancing but in a hugely morbid form.
then i logged out automatically.
I am playing in europe, so maybe its a connection thing? Since I'm no expert, I thought i would see what comes of a post in the forum. I would be thankful for any knowledge if its server related, or if this has happened to anyone else...Thank you. :)
Archived Post
02-29-2012, 11:47 AM
Well today I noticed that i get "pushed" around without moving voluntarily. i believe the term is rubberbanding. I was in a whiteout and totally made it to where my friends were and started shooting, when all of a sudden i was back at the beginning point( no i didn't die).
But when i DID die and tried to log out, i couldn't although i was able to chat in the chatroom. then when it finally seemed to catch up,it was as if the toon was repeating all the movements i had made when she was lying down, in superspeed,and then ended up looking like someone hadbroken her in two, witht he top half lopping over...as if she were doing expressive dancing but in a hugely morbid form.
then i logged out automatically.
I am playing in europe, so maybe its a connection thing? Since I'm no expert, I thought i would see what comes of a post in the forum. I would be thankful for any knowledge if its server related, or if this has happened to anyone else...Thank you. :)
Yeah, that's rubberbanding. It's usually a connection issue. I'd try using one of the proxy settings under Options in the launcher, see if that makes any difference.
Archived Post
03-01-2012, 09:09 AM
Worked like a charm.
Archived Post
05-21-2012, 01:03 AM
This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies (http://forums.champions-online.com/announcement.php?f=170&a=9) -Smackwell
Archived Post
05-21-2012, 01:18 AM
This post has been edited to remove content which violates the Cryptic Studios Community Rules and Policies (http://forums.champions-online.com/announcement.php?f=170&a=9) -Smackwell
firstshadowson
11-17-2012, 09:00 PM
Hopefully this is the right section for this if not I apologize. I'm having a problem with the character builder it isn't loading most of the stuff, it's like it doesn't even exist. For example the tails, accessories even pants and shirts. I still get them if I hit random, but the pull down lists don't even acknowledge that they're there. Any ideas?
flyingfinn
11-17-2012, 09:18 PM
'Streamlined Character Creator' maybe?
Gone thru Tutorial? Pass lvl 10?
matixzon
01-26-2013, 08:39 AM
I'm having performance problems, I started playing this game in 2011, and the game runned pretty smooth, But i stopped playing around before the Vehicles update in 2012, now i'm back and the game has an awful perfomance, Not matter the graphics options i use, i get around 10 fps, It makes the game pretty much almost unplayable, Before coming back i never had real performance problems like this, Now i can't even run good the game on minimun, Is there someway to fix this?