Audio on XP64 with Realtek drivers

[Archived Post]

Greetings everyone! This post is just a quick heads up to inform you that if you are using Windows XP 64-bit and have Realtek sound drivers, audio for you is disabled due to a problem with Realtek's drivers. Currently, Realtek's drivers on XP64 cause a few problems with Champions Online so unfortunately we've had to disable audio on this OS with that driver configuration. Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled. We apologize for any inconvenience this may cause.

-S

[Archived Post]

Greetings everyone! This post is just a quick heads up to inform you that if you are using Windows XP 64-bit and have Realtek sound drivers, audio for you is disabled due to a problem with Realtek's drivers. Currently, Realtek's drivers on XP64 cause a few problems with Champions Online so unfortunately we've had to disable audio on this OS with that driver configuration. Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled. We apologize for any inconvenience this may cause.

-S

You have to be kidding . i need to swap my OS to play now ?

[Archived Post]

Ah, so that's why none of my audio works. I was wondering what was up with that. What an odd combination of OS and drivers to not work.

[Archived Post]

So is there a fix coming.......? I am not buying a game with no sound!

[Archived Post]

I don't see how it's realtek's fault maybe you guys didn't code right??? I mean every other game seems to work fine with sound... so i believe it's on cryptic.

[Archived Post]

Honestly guys...you can go out and buy a $30 soundblaster card from WALMART and your problem will be solved. You are running crummy Realtek drivers on a crummy Made in Taiwan built in sound card. How can you expect everything to work on such garbage? Heck, If I ever want to play this game I'm going to have to go out and buy a whole new computer that will run me over a thousand bucks. If your sound not working is your only complaint, then shut it. You MUST have a good enough computer to run the game anyway. Just get a new sound card and quit griping.

Steps of soap box and walks away...

P.S.

If you had enough money to buy a computer with a 64bit OS installed, then you should be able to afford a new sound card. If you can't afford it, then I have to assume you came across your glorious (albeit not fully supported by everyone and everything in the IT industry yet) 64bit OS by nefarious means just to have the best of the best. Stop. Complaining. And. Get. Some. Common. Sense!

Thanks, and let the slanderous comments commence.

[Archived Post]

So I should go out and spend $30 bucks on a new sound card because they can't code right for the drivers?

Me and my crummy Asus motherboard...what was I thinking.....

"Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled."

Like Realtek cares.

[Archived Post]

So I should go out and spend $30 bucks on a new sound card because they can't code right for the drivers?

Me and my crummy Asus motherboard...what was I thinking.....

"Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled."

Like Realtek cares.

Haha exactly

[Archived Post]

Well that really sucks. No wonder I don't have sound. Not sure how its Realtek's problem.

[Archived Post]

This is terrible and unacceptable. Sound is a key element to any game.

[Archived Post]

Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled.[/b]
-S

Really? I mean we're only talking about perhaps the single most popular sound drivers used on modern mobo's. :confused:

[Archived Post]

Also, could you repost the command we add to options so we can ignore the sound being disabled? I'll take my chances with the game crashing.

[Archived Post]

Command is:

-ignorex64check

I was using it all day and night yesterday and I never got any crashes at all, and performance was fine.

[Archived Post]

Command is:

-ignorex64check

I was using it all day and night yesterday and I never got any crashes at all, and performance was fine.

Ah, thank you very much.

[Archived Post]

Command is:

-ignorex64check

I was using it all day and night yesterday and I never got any crashes at all, and performance was fine.

Sweeeeet, another player found, work around to fix a game issue. Maybe the players should be getting paid to play this thing.

I usually don't complain, but this is stupid. And I have been looking forward to this for a while.

[Archived Post]

Command is:

-ignorex64check

I was using it all day and night yesterday and I never got any crashes at all, and performance was fine.

HOw do you even put the command in?

[Archived Post]

Really? I mean we're only talking about perhaps the single most popular sound drivers used on modern mobo's. :confused:

I really don't think XP64bit drivers are very common. It has a very low install base compared to XP32. Vista x64 is much higher.

[Archived Post]

HOw do you even put the command in?

You put that command line in the "Options" tab after you initiate your launcher for the game.

IE

1) Hit your launcher
2) Hit "Opions" tab on top
3) There will be a small box in the options tab for command lines
4) Insert there!


Note: I too am using XP64 and I am running the system listed below in my sig. I have yet to crash once, and thats 7hrs of non stop gaming on Champs. I don't think it's Realtek at all. I think it's simple coding, period. I work with computers and electronics for the government.

At anyrate, if you are using an old driver for sound, or do not have a fairly upto date computer, you are taking your chances. Regardless whom is to blame.

Hope this helps.

[Archived Post]

I would like to know, has someone at Cryptic been in contact with Realtek? I have a high definition sound system with drivers that were released less than 2 weeks ago, Vista 64bit - and my sound is disabled as well. Would this post be better to listed with all 64bit not just xp?

I find the statement that Realtek made the mistake to be a bit odd, since the product existed before your beta.

Is there any work around beyond having to install a lower level sound card to cover?

[Archived Post]

I would like to know, has someone at Cryptic been in contact with Realtek? I have a high definition sound system with drivers that were released less than 2 weeks ago, Vista 64bit - and my sound is disabled as well. Would this post be better to listed with all 64bit not just xp?

I find the statement that Realtek made the mistake to be a bit odd, since the product existed before your beta.

Is there any work around beyond having to install a lower level sound card to cover?

Ya, use that flag. I had my sound disabled as well on vista 64, updated my driver to something this year and threw the flag, sound works fine.

Side note, xp 64 drivers and hardware compatibility has always been a mark against that os. It's something they "fixed" in vista.

[Archived Post]

I have a realtek card and my sound doesn't work when I start the game.... however if I start the game with my USB headset plugged in I do get sound through the headset.

[Archived Post]

I have a realtek card and my sound doesn't work when I start the game.... however if I start the game with my USB headset plugged in I do get sound through the headset.

USB headset doesn't go through the onboard audio.

[Archived Post]

I'm using 32bit Vista with the new Realtek drivers and have no sound at all either...so I don't think is is 100% confined to 64 bit XP

[Archived Post]

it's also not confined to Realtek cards, My ASUS D2X causes the game to crash every 5 or 10 minuets under Vista Ultimate X64 when the audio is on. so I would say this problem has more to do with the game as my sound card is designed for Vista and is 100% supported by all games that generaly havve audio problems with certain cards.

it seems they need to work on thier audio engin rather than blaming the hardware developers. as it is unlikly that multiple forms of sound card including dedicated card's only have problems with the game due to the drivers.

[Archived Post]

it seems they need to work on thier audio engin rather than blaming the hardware developers. as it is unlikly that multiple forms of sound card including dedicated card's only have problems with the game due to the drivers.

Actually that is exactly what happened in Vanguard with their use of OpenAL. Lots of people were having problems with blue screens, crashes, audio issues. Only driver update and fixes would solve peoples problems. At the same time if you looked over at the LOTRO forums, the complaints were all identical as Turbine had switched to using OpenAL as well.

[Archived Post]

Just dualboot into XP 32 bit... dont know many people who ONLY have windows xp 64 bit. I do prefer 64bit, but it plays fine n smooth on 32 bit juuuust fine.

[Archived Post]

it's also not confined to Realtek cards, My ASUS D2X causes the game to crash every 5 or 10 minuets under Vista Ultimate X64 when the audio is on. so I would say this problem has more to do with the game as my sound card is designed for Vista and is 100% supported by all games that generaly havve audio problems with certain cards.

it seems they need to work on thier audio engin rather than blaming the hardware developers. as it is unlikly that multiple forms of sound card including dedicated card's only have problems with the game due to the drivers.

I running a Asus Xonar HDAV 1.3 my self and It haven't been crashing at all do to the sound card. And This with running Windows 7 7600 build 64bit. Also being designed for a os do not mean there will not be any issues. That just mean they have drivers for vista and or have a function in the drivers for improved vista gaming/audio useage.

As that don't mean that no games will have issues with it.Certain games out there right don't like DSGX/GX option but this isn't the case with Champions. You can try the game patch even tho it don't list champions online, it might fix your crashing issue.

The thing with realtek is they tend to not code there drivers that well, even if you feel you may not have issues with realtek and games. They do exist. And in this case XP 64bit has poor support which was fixed in vista x64. So your other options would to either go to 32bit or if you have to use 64bit use Vista 64bit or windows 7 64bit beta. Because I doubt this issue will be fixed for XP 64bit since I sure Realtek only really cares for 64bit vista/7.

One of the family computers that was using realtek was having issues related to realtek drivers so I stuck a old creative card in it that I had laying around to fix issues.

Cryptic should not need to fix realtek problems for them. That's realtek job you will have to wait for realtek to release a driver that fixes compatibility issues with champions online if they even care.

Because I have seen audio engine issues and this inst one, this is a driver compatibility issue for realtek and then a bad driver or corrupted driver for other issues.

For those on realtek your best option is to either use 32bit X{/vista/7 or the 64bit vista/7. Because XP64 didnt take off that well because of the poor 64bit support it had.

Now if it was a audio engine issue then there would be a whole lot of people posting here about it as it would effect a bunch of other people on a various different cards.But this issue relates to realtek compatibility issues with XP64. Which can only be fixed by realtek if they bother fixing it.

But since their not then it just something that happens which could also be other issues with your computer.Even a bad video driver or corruption one can do it.Physx can do it even a overclock which you thought was stable or video card will do it as well as memory. Other then this being beta.

[Archived Post]

I'm having a problem getting the command flag to work, I think. I put it in, and hit OK, and still had no sound. When I double-checked it, I put it in wrong, since I saw you receive a message about it if you do, and still got no feedback.

I'm running Vista 64-bit. Any help out there? I don't want to go out and buy a sound card, but it's looking like I don't really have a choice.

[Archived Post]

I'm having a problem getting the command flag to work, I think. I put it in, and hit OK, and still had no sound. When I double-checked it, I put it in wrong, since I saw you receive a message about it if you do, and still got no feedback.

I'm running Vista 64-bit. Any help out there? I don't want to go out and buy a sound card, but it's looking like I don't really have a choice.

The command line only works if you are using Windows XP 64-bit. If you are using a different OS and have no sound, then it's a different problem.

1) Make sure you have the latest drivers for your audio equipment.
2) Make sure your sounds settings at the OS level are properly configured (generally this will be the "sounds & audio devices" control panel for windows)
3) Make sure everything is plugged in to your PC and that the volumes are configured properly
4) Make sure your in game audio sliders are set to something audible

If you're still getting problems, then please submit an in-game bug (/bug) or submit one here with an attached DXDiag.

Thanks!
-S

[Archived Post]

I run Vista 32 bit with realtek drivers. I was in MC last night and my sound just vanished when I went into the crafting building...I was about to /bug it but I had to help my wife and kids out for a few...when I got back I was flagged as afk and as soon as I moved the "AFK flagged removed" message popped up and my sound returned with it.

I did not have any other issues with the sound after that...up until yesterday I had 0 sound of any type in game.

[Archived Post]

I'm not able to get any in-game sound on my XP 64-bit machine, unless I disable the 64-bit check in the launcher.

If I do so, I can get sound, but the client will crash after a time, usually around 15 to 20 minutes.

I'll submit a bug with dxdiag when I get home.

[Archived Post]

The Realtek sounds works nicely with all other games I play in XP64. Btw pretty much every recent piece of hardware I've ssen supports XP64. Only thing that doesn't is my old smart card reader attached to the serial port dating back to the 90s. I use XP32 in VM for that. Alas, 3D (= games) doesn't work too well in VMs (yet).

Well, if they don't want all those onboard sound users out there as customers...

[Archived Post]

Realtek Onboard sound is quite common and working well with other games under XP64 (COH, WAR, Allegiance, Dawn of War, ...).
Blaming Realtek drivers may be correct but it seems that other game developers found workarounds if it's really the driver. So this sounds like a cheap excuse, sorry.

[Archived Post]

Well, the game works great with the R2.26 Drivers and the ignorecheck. The game crashed on me, and it was unrelated to sound, stupid me updated to the R2.28 drivers, and the game will cause a BSOD randomly in the game. Now I'm trying the R2.30 drivers, otherwise I might roll back to the R2.26 drivers.

I'm ran a XFi before and the card punked out on me. Funds are tight and the Realtek HD is great for onboard, so I'm not concerned about upgrading this rig for 1 game.

My question, and sorry if it has been answered, does Realtek know about the specific problem, and are they doing anything about it? I know realtek has updated drivers and codecs many a time in the past to support new games.

[Archived Post]

mm why don't they bypass this problem and give a failsafe directx sound driver option rather then straight t sound card?

[Archived Post]

i dont believe this, i pre order the game so i can play the beta and have some fun learn it before the game actually comes out. now i dont even have sound, are you kidding me? i put two grand into a brand new pc and cryptic is saying its not their game thats doing it when every other game or sound works fine when im not in CO.

[Archived Post]

Yes I too suffer from no sound. and i agree wholeheartedly that this cannot be realteks fault. Ive played supreme commander 2 with 2 monitors, spore, C&C3, RA3, COH, COV and plenty of other intense games with zero issue.

This is a cause effect situation. You cant blame the effect for the cause.

The drivers came 1st so how could they to be to blame? I suppose its easy to blame the pre-existing technology for incompatibility issues.

Maybe next a tire company will blame the car company because they make incompatible tires.

I know that's out of proportion but i see post after countless post blaming realtek and i haven't seen one good explanation on HOW this is their fault. In my experience if things are working well and something new comes along and things get fragged chances are its the newer thing screwin up the works.

that being said ill get a sound card to play cause its just too much fun

[Archived Post]

I'm using Windows XP, 32 bit.
I have no sound.

[Archived Post]

Great tip and much appreciated!

[Archived Post]

Im now using R2.31 drivers. Everything works perfectly other than CO(as I haven't been able to test with the servers down)


Would it be to much to ask what the exact issue was? This way we can see on the changelog if something was done to the realtek drivers that relate to the issue.

[Archived Post]

R2.30+ drivers work great

Also, anyone tried the xfi hacks for the Realtek HD? CO works well for me with the hacked drivers.

[Archived Post]

Im now using R2.31 drivers. Everything works perfectly other than CO(as I haven't been able to test with the servers down)


Would it be to much to ask what the exact issue was? This way we can see on the changelog if something was done to the realtek drivers that relate to the issue.

I'm not a programmer, but my understanding is that Realtek's XP64 drivers are written in such a way as that they interfere with networking. In the case of champions, this goes beyond periodic problems and eventually corrupts the networking, disconnecting you from our game servers. So if you use the command to bypass the X64 check, and you get unexplained disconnections or networking problems, then it is likely not fixed. We contacted Realtek around 6 months ago with an explanation of the issue, so right now its in their hands to fix. In the meantime, if you're using the -ignorex64check command line at startup, and you experience any aberrant behavior that would otherwise not happen please reply here with the issue and attach a dxdiag report. Also, remember this command only works for Windows XP64, if you have sound problems with other operating systems it is a different issue and you should file a seperate bug for that.

-S

[Archived Post]

Greetings everyone! This post is just a quick heads up to inform you that if you are using Windows XP 64-bit and have Realtek sound drivers, audio for you is disabled due to a problem with Realtek's drivers. Currently, Realtek's drivers on XP64 cause a few problems with Champions Online so unfortunately we've had to disable audio on this OS with that driver configuration. Just to be absolutely clear, this is a problem with Realtek's drivers and until they fix it sound will remain disabled. We apologize for any inconvenience this may cause.

-S

KHHHAAAAANNNN!!!!
guess that explains my glitches

[Archived Post]

Yeah, I crash an awful lot - and I have the Realtek drivers running on XP64.

Will we get any indication when/if this problem is addressed so that we can stop using a workaround and play as designed?

[Archived Post]

im running 64bit vista with realtek on board sound ( asus p5q pro ) i am bsod alot , but the error report is saying that its nvidia driver related ??

i dont have any speakers just headphones i can hear the game fine ?

do you think its the realtek drivers that are crashing me out & blaming nvidia ? sorry to sound stupid but im at a loss how to fix this

many thanks

[Archived Post]

found this thread with the command to make the sound work. thank you.

[Archived Post]

How do I get a refund for the game? The box does not say that I need a non-realtek sound card. All the box says is that I need DirectX 9.0 compatible or higher. I am currently using DirectX 10.0. II just paid $50 for a game that I can't even play.

[Archived Post]

Realtek's website has drivers that are listed as "Update Time" 9/3/09 but the version is 2.32 - trying them as soon as the log-in/launch problems are fixed.....hopefully this morning.

[Archived Post]

i have it, the same crash :D i think i need a other soundcard for play CO :rolleyes:

[Archived Post]

Realtek's website has drivers that are listed as "Update Time" 9/3/09 but the version is 2.32 - trying them as soon as the log-in/launch problems are fixed.....hopefully this morning.
I just downloaded it after crashing again, gonna give it a try and see how it goes.

You're talking about the HD Audio driver, right?

[Archived Post]

Installed the HD audio driver from Realtek released yesterday and still crashing, though it took about 4 hours to crash. Baby steps?

[Archived Post]

i manged to update to 2.27 newest one gigabyte had for my motherboard still crashed however i turned off all sound acceleration in directX and its been fine every since.

[Archived Post]

i manged to update to 2.27 newest one gigabyte had for my motherboard still crashed however i turned off all sound acceleration in directX and its been fine every since.
That's a good idea. I'm going to give that a shot and report back if I have the same luck.

[Archived Post]

That's a good idea. I'm going to give that a shot and report back if I have the same luck.

that a maybe ? lol

[Archived Post]

that a maybe ? lol
Well, I haven't been playing all that much, but reducing the acceleration to zero makes the sound TERRIBLE. It really does make a difference.

So I put it at "basic," which is level 2 out of 4 (1 being no acceleration and 4 being full). No crashes to speak of, but I haven't been playing more than a couple hours since that post. Successful so far!

[Archived Post]

Well, I haven't been playing all that much, but reducing the acceleration to zero makes the sound TERRIBLE. It really does make a difference.

So I put it at "basic," which is level 2 out of 4 (1 being no acceleration and 4 being full). No crashes to speak of, but I haven't been playing more than a couple hours since that post. Successful so far!

hum if that is so then the problem in the driver maybe a buffer overflow that crashes it

[Archived Post]

Oddly enough, I've been running the game since open beta with no problems but the last few days the sound corrupts and it locks up my cpu and I have to reboot. I do have Realtek sound card but use Vista 64. I completely uninstalled my sound card just to check to see if that was the problem and the game ran fine for hours (not crashing every 15 mins). Kinda stinks playing with no sound though :( Died once cause I didnt realize I was being hit.

I did place a bug report fyi.

[Archived Post]

I've been playing **** since closed beta with XP x64 and Realtek HD drivers, and the only thing that ever happened was the launcher told me to reduce my sound HW acceleration to Standard instead of Full.

After that, it works like a charm. Although, the odd pre-rendered video cut scene jumps a little.

But, it is still in open beta. So, there's no guarantee that it will stay that way.

I don't think it is solely Realtek's fault. If the **** developers can get it to work, why can't you?

[Archived Post]

well i'd like to clarify something im using Vista64-bit and have realtek and ati hd sound drivers.

My sound is not surrently working but only after it started running through steam. before steam during beta/head start i had sound and everythign was fine.

[Archived Post]

I've been playing **** since closed beta with XP x64 and Realtek HD drivers, and the only thing that ever happened was the launcher told me to reduce my sound HW acceleration to Standard instead of Full.

After that, it works like a charm. Although, the odd pre-rendered video cut scene jumps a little.

But, it is still in open beta. So, there's no guarantee that it will stay that way.

I don't think it is solely Realtek's fault. If the **** developers can get it to work, why can't you?

**** is nearly a year old. It was released in Korea in November 25 2008.
and they did not get it to work, which is why you have to lower your acceleration setup, even when using a 32 bits OS.
Both issues are VERY different.
Also, the Crytek engine used to make **** does not have such an issue, FarCry works with full Audio acceleration on. NCsoft borked something when developing their sound engine.

the issue here is purely based on the drivers, as it was explained earlier.
Realtek drivers tends to mess up some network functions with XP 64.

I did test a few things, and it seems that the game does crash because the drivers are putting the same sound in a loop and overflow the network access, resulting in intense lag for 2 seconds, and then a crash due to memory leak. Which would not be an issue if the game was still considered as running in a 64 bits OS, since when this happens the OS tries to put datas in parts of your system memory the game does not recognize, since he thinks he run on a 32 bit OS.

Already had this issue with Realtek drivers on other games, tweaking the network throttle did the thing at the time, but I doubt it would work here.

Will try the 2.32 drivers later, and see if things go a little better.

[Archived Post]

I've used this flag recently (when I can actually play the game):

-ignorex64check

However, since the game crashes my system (regardless of OS), I can't play it for longer than 10 minutes anyway.

(http://forums.champions-online.com/showthread.php?t=58065)

[Archived Post]

i had this problem and went out and got a soundblaster card.. game works fine now.. although im a bit stumped because i swear my realtek hd had MUCH better sound than the soundblaster one im using now which cost me 40 pounds :(


oh well windows 7 im getting in october maybe i can start using my realtek drivers again with that hopefully.

[Archived Post]

I have Windows XP x64 with a Realtek sound card too. All programs using sound work perfectly on that platform. Please workaround the problem, rejecting your half of the responsability of the incompatibility is completely unprofessionnal.

[Archived Post]

Try reducing the hardware acceleration in dxdiag, guys. It's been working for me. Haven't crashed since I changed it, knock on wood.

Open DXDIAG (Start > Run > dxdiag)

Go to the Sound tab and change Hardware Sound Acceleration Level to Basic or Standard. I've been using Basic and haven't noticed a difference in sound quality.

[Archived Post]

I think you guys should up date this. Well I thought my crashing was because of the patch.. I didnt change Windows 7 / Vista 64. LOL I did leave on (always turned off) the on board sound.

Its Realtek... 888.. or alc1200. man made my game crash every 15min.. Even though I was not using it.. but it was on. TESTED OFF and NOT ONE CRASH..

[Archived Post]

Thanks for the useful info people (Solion, CMK, Jimbob2k).

I was pulling my hair out trying to figure out what was wrong. Nice to see some people are coming up with useful work-arounds to problems like this (especially ones that don't have me forking out more money). Threw the aforementioned command in, played for hours, no problem.

Again, Thank you very much. Made my night. Keep that productive optimism coming ;)

[Archived Post]

Even if this problem is only on xp64 you're killing the sound on vista 64 users as well by checking for ANY 64 bit OS.

[Archived Post]

Even if this problem is only on xp64 you're killing the sound on vista 64 users as well by checking for ANY 64 bit OS.

The check only looks for Windows XP-64 running with drivers from Realtek. If you don't have sound on Vista or Windows 7, then it is a different issue and you should submit a bug.

-S

[Archived Post]

running new dell xps630i with vista64 and realtek hd sound. have had sound since downloading/installing game and crashes within a few minutes to 15 minutes. A) how do i disable sound since it was not dine during install to see if this resolves issue B) what are the related issues from the driver problems?

Thanks

[Archived Post]

The check only looks for Windows XP-64 running with drivers from Realtek. If you don't have sound on Vista or Windows 7, then it is a different issue and you should submit a bug.

-S

This is incorrect! I justed used -ignorex64check on my win7 install and now my sound works, it does appear to be checking all 64bit OS not just XP.

I have checked the compatibility mode for the gameclient.exe within my "live" game folder and it is NOT set to use xp SP3. However Champions Online.exe in the root game directory is. I will uncheck compatibility mode and see if that makes sound work without the advanced console command.

After removing compability mode from the Champions Online.exe sound is working as it should.

Thankyou "Wasteland" for pointing me in the right direction!

[Archived Post]

??? I have OS 64 bit with realtek drivers and i have never had an issue...

[Archived Post]

1) Realtek makes one of the most widely used chips on the market. So I would hope Cryptic would be working to finding a fix for this issue as other games don't have this prioblem.

2) I run on Vista 64 and was having horrible stutter problems, my system would just pause for 10 to 60 seconds at a time, usually during fights. After seeing the Realtek drivers were an issue for XP. I downloaded the latest x64 drivers for Vista and now my system works great.

Hope this helps.

[Archived Post]

I went to Standard on my DXDIAG Sound Acceleration and still have had no crashes. I believe we can call this a fix.

So it's exactly as **** instructs its users to do. What's the deal with Realtek?

EDIT: Solion, if you're still looking in this thread, could you possibly post the Sound Acceleration "fix" in the first post, which will at least allow people to play with sound and without crashes until Realtek fixes their drivers?

[Archived Post]

This is sad it really show a lack of commitment to our online community. Realtek will not fix the drivers for this game and sadly to say for Cryptic, the P5Q is litterly one of the most popular Motherboards on the market right now and they are going to lose some business over this. In fact i am very tempted to leave because if this is the kind of effort they put in at launch I can't wait to see what other foolish BS they can blame on other people.

CRYPTIC the fact of the matter is that this is your game. YOUR game seems to be the only one with a sound problem like this. SO Cryptic will have to fix the Cryptic problem because plane and simply, this is not a problem to Realtek they don't care about 1 game taking up 2% of the market when their motherboard is sold and works for everything else.


QUIT BEING LAZY CRYPTIC

[Archived Post]

CRYPTIC the fact of the matter is that this is your game. YOUR game seems to be the only one with a sound problem like this. SO Cryptic will have to fix the Cryptic problem because plane and simply, this is not a problem to Realtek they don't care about 1 game taking up 2% of the market when their motherboard is sold and works for everything else.


QUIT BEING LAZY CRYPTIC
**** has the same problem. Just FYI.

[Archived Post]

Just chiming in to say that I ran into this problem after switching from an sb audigy 2 card to a realtek (onboard mobo). The '-ignorex64check' fix enabled sound again for me. I didn't change any directx settings as an experiment, and after 3-4 hours I didn't crash once. Having a beefy box helps counter that, I guess.

I did experience an unusual amount of network lag, but I had also switched from ethernet to a wireless card when I changed audio cards, so that may have affected it. That or just server lag on the higher level instances, which I noticed some of before. More experimentation needed..

Thank you to the helpful folk on this thread.

[Archived Post]

Realtek does not list anything as far as what was updated in the newest drivers. I really wonder what was updated, and I wish they get their act together.

My question now is; if Realtek does fix the problem, how long until the game is updated to reflect the changes?

Like many have said, other games ARE having this problem, concluding that CO alone will not need to open Realtek's eyes, but a flurry of software will conjoin for the demands.

[Archived Post]

**** has the same problem. Just FYI.

Ok, Just cause **** is having the same problem doesn't mean you shouldn't fix it. that is not an excuse for Cryptic to be lazy.

Keep in mind we are NOT A PRIORITY for Realtek. Look at it like a realist. If I have a system that satisfies lets say 90% of the market. (90% being everyone else out their who doesn't play this game and apparently ****...oooo) I hope Cryptic understands that their game is not on the top of the list. I this was say a Quake, or Unreal, or heaven forbid a World Of ******** forum we would not have this issue.

So we know that it doesn't work for 2 games. Guessing that their is 100 games on BestBuy's shelf and 2 don't work, doesn't make Realtek the *******? It means that 98% of the programming population figured out what Cryptic couldn't. Just because someone else is having the same problem doesn't make you less dumb.

Quit be so lazy and fix your game or I quit and I will make sure I bad mouth this game on every forum i find. Sound is a very important part of game quality.

[Archived Post]

Quit be so lazy and fix your game or I quit and I will make sure I bad mouth this game on every forum i find. Sound is a very important part of game quality.You seriously would badmouth a game for a problem that's so easily avoided?

Let me tell you a little something about how defects are worked in the software industry. Priorities are assigned to issues like this, and when a fix - especially one so simple - is available to the client, the priority suffers simply because it has a minimal effect on the end-user.

Release Defects are never good, and are always top-priority. But there are far more devastating bugs to a majority of players. How many users are running XP 64-bit with on-board Realtek audio? Do you know? No, you don't.

So if you decide to run 'round the Internets complaining about Cryptic's "refusal" to fix a sound bug, be sure to include the tested method that users such as myself are using to get around it with no noticeable detriment to play quality, and only a 30-second detriment to their own time.

[Archived Post]

Ok, Just cause **** is having the same problem doesn't mean you shouldn't fix it. that is not an excuse for Cryptic to be lazy.
......

Quit be so lazy and fix your game or I quit and I will make sure I bad mouth this game on every forum i find. Sound is a very important part of game quality.

Hate to break it to ya sport but sound really isn't that important to a game like this, a game where you need to hear a rouge sneak up on you is where sound is important, a game where you need to hear a guy equip a knife cuase he's about to stab you while you snipe his buddy is where sound is important. In a game like this where dialog is meek, mouths looks like they are chewing cud and there are sub titles abundant does not need sound.
Oh /cry i can't hear the sound when i level up.
boohoo i can't hear my powers as the charge or break crap.
Get real and find a nice music stream site like i did, there are better things to listen too than in game sounds that don't even matter to the game play itself.

[Archived Post]

Just curious, but has anyone tried the latest 2.35 drivers from Realtek?

Here's the link (note you need to click accept to view them and as it says these aren't specific to your motherboard manufacturer..but at least they should be coming soon):

HD Audio Codec - There are also AC'97 drivers, just search the site.

http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false



Also, to those actually able to play this game with an ATI 5870 card. Which drivers are you using? I have tried everything except the developer 9.11 beta, and the game always locks up after a few minutes on windows 7 64 bit and a bit longer play time on windows Vista ultimate 64 bit.



Thank You,
Xerack

[Archived Post]

I tried the 2.35 driver today across 3 toons. it did crash but it took bout 25 min to do so.

No fix for CO and **** yet. (i assume **** is still borked based on the fact that CO is)

[Archived Post]

The weird thing about this whole thing is that I was using XP64, and an nforce 4 board with nvidia nforce drivers, which are supposedly just Realtek drivers wrapped in nvidia logos, and it worked fine. I updated to Windows 7 64-bit, and since there are no nforce4 drivers, it installed realtek's drivers, and Champions Online still worked fine with sound... then all of a sudden today, the sound stopped working, and I had to use the command line parameter to fix it... been in the game for hours and it hasn't had an issue yet.

[Archived Post]

Thistleknot, this thread is largely intended to discuss the realtek and XP64 Pro combination. Win 7 seems to be fairing much better than XP64 Pro.

[Archived Post]

I am also running windows xp 32bit with realtek and no sound so this cant just be a 64 bit thing.